KYB products are packaged with all necessary components in one box, enabling service centres to be more efficient and assist in promoting a professional image in terms of service quality for increased customer satisfaction and a stronger business.

For almost a century KYB has specialised in hydraulics, with technology widely used in the aeronautical, rail and maritime industries. KYB is Japans leading hydraulics Company.

The KYB group, which has 8,200 employees worldwide, turns over $2.6 billion, of which 60% is from sales of automotive shock absorbers.

From its 15 factories in Asia, Europe and the United States, KYB has an annual production capacity of more than 75 million shock absorbers. KYB has the largest shock absorber factory in the world (in Gifu, Japan), with a capacity of over 50 million pieces. It is highly automated and can change from producing one strut to another in 15 seconds.

KYB Corporation is listed on the Tokyo stock exchange and exports its products to more than 100 countries across the world. KYB Europe is based near Dusseldorf, Germany. It has 7 branches, providing sales and support across Europe and Africa.

Our primary supplier is KYB we will only send another brand when an item is on backorder. All alternative products will be O.E Spec or better!

If you are at all unhappy with the products you are welcome to return them in the original packaging please see our returns procedure for further information.

Why use the premium range?

• Economical Replacement for O.E (Original Equipment)
• Three stage dual valving
• Multi lip oil seal
• Teflon coated piston valve
• Hard chromed piston rod

What is a shock absorber?

A shock absorbers main purpose is to keep a vehicle's wheels on the ground so that it can transmit braking forces to the road whilst driving. Without this contact with the road, there is a real danger that you will lose control of your vehicle. Shock absorbers are therefore one of the most important parts of the vehicle when it comes to driving safely.

Common Failures of a Shock Absorber

Shock absorber failures can generally be split into 2 different areas:

• Oil Leakage - Shock absorber oil leakage normally occurs as a result of a damaged oil seal or bushing.
• Physical Defect - A physical defect can be a bent or broken shock absorber.

Shock Absorbers Replacement Check List

Not sure if your shock absorber has gone, just use the check list below and if you answer yes to more than one it will be worth having your shock absorbers checked by a mechanic.

• Has your car already done more than 50,000 miles?
• Does your car dip at the front in tight corners?
• Are there worn sections in the profile of the tyres and do your tyres wear quickly?
• Does the car feel jumpy when you are driving?
• Does the car react strongly to undulations in the road, drain covers and pot holes?
• Is the piston rod and the shock absorber covered in oil?
• Does the piston rod show signs of grooves?
• Does the car feel unstable in all driving conditions?

Why fit a pair of shock absorbers and not just one?

It is generally good practice to change both sides when a shock absorber has failed as this will keep all suspension in balance, also if one shock absorber has gone over time then the other side is probably on its way also. If you have the time and a little bit more money it is well worth swapping both sides as it will probably save you a trip to the garage in the long run.

Payment

We accept all major credit and debit cards, Paypal, Bank Transfer and Cheques (cheques must clear before parts can be dispatched).

You can pay over the phone by calling Tel: 08712 97 5000

Delivery

Please Read

• Please make sure you have provided a vehicle registration number with your order.
• Please make sure you provide us with a contact telephone number to facilitate your delivery by our couriers
• Please note we can only deliver to your eBay registered address and this must be manned from 8.00 am to 6.00pm.

Failure to provide a contact telephone number and vehicle registration may delay your order delivery date.

It is your responsibility to check the goods delivered on receipt, you must check your delivery before signing for it. Should the couriers not let you check your delivery, please make sure you sign damaged so you can be covered by our couriers insurance. Couriers will not pay out on a claim once you have signed and accepted the parcel.

GROUP 1	Any item up to 20 kg or under 1.5m in length
GROUP 2	Any item over 20 kg or over 1.5m in Length
UK DELIVERY SURCHARGES
Product Group	Zone A	Zone B	Zone C	Zone D	Zone E
Group 1	FREE	FREE	£11.00	£12.50	£12.50
Group 2	FREE	FREE	£25.00	Please Contact	£30.00
	Delivery Speeds
Zone A	1-2 Days	All Post codes in England and Wales
Zone B	1-2 Days	Post Codes in the following areas, DD, DGEH, FK, G, KA(Except KA27 & KA28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to P19, PH 1 to PH3
Zone C	1-2 Days	Post Codes in the following areas, AB31 to AB38, AB40 to AB56, IV1 to 28, IV30 to 32, IV36 & 40, IV52 TO 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49, PH50, BT
Zone D	2-3 Days	HS, IV41 to 49, IV51,55 & 56, KA27 & 28, KW15 to 17, PA20, PA41 to 49, PA60 to 78, PH42 TO 44, ZE Isle of Man, Channel Islands
Zone E	2-3 Days	Rep of Ireland
EUROPEAN DELIVERY SURCHARGES
Product Group	Europe 1	Europe 2	Europe 3	Europe 4	Europe 5
Group 1	£10.00	£16.00	£25.00	£37.00	£50.00
Group 2	Please Contact	Please Contact	Please Contact	Please Contact	Please Contact
	Delivery Speeds
Europe 1	3-4 Days	Belgium, France, Germany, Luxembourg, Netherlands
Europe 2	3-6 Days	Austria, Denmark, Italy, Spain
Europe 3	3-6 Days	Czech Rep, Finalnd, Poland, Portugal, Sweden
Europe 4	4-6 Days	Bulgaria, Estonia, Gibraltar, Hungary, Latvia, Liechtenstein, Lithuainia, Norway, Sloval Rep, Switzerland
Europe 5	5-4 Days	Albania, Bosnia, Croatia, Cyprus, Greece (Mainland), Macedonia, Malta, Romania, Serbia, Slovenia
For any destinations not listed please contact us for a price. Customs and Excise duties vary from country to country, therefore any export price will be confirmed on order.
You will still have the option to cancel your order if you do not wish to pay the supplement quoted.
Please note we reserve the right to amend delivery charges to international destinations in which case we will notify you and you will have the option to cancel your order if you wish to.

Warranty

All items come with at least a 12 Month Manufacturers Warranty covering manufacturing defects only. This warranty excludes any damage caused by incorrect fitting by the user.

All parts should be installed by a qualified mechanic, we cannot be held responsible for problems caused by professional fitting procedures not undertaken.

Copies of invoices maybe requested if a warranty claim is instigated to question procedures followed.

Returns Procedurev

At Click Car Parts we strive to exceed our customer's expectations however we do realise that on occasion you may need to return or cancel an item you have purchased.

We offer a 7 Day no quibble return policy from order of the original date of purchase provided that the following criterion is met:

• We must be informed of any returns within 7 days of the original purchase date
• Items must be returned to us at your cost with a Returns Authorisation Number
• If item is to be found faulty buyers postage costs will be refunded
• Any products returned must be in a re-saleable condition in original packaging with documentation as supplied.
• Items must not have been fitted or tested on the vehicle
• Items returned outside of the return period specified may be subject to a surcharge of 10% (This charge is due to restocking the unwanted item after the 7 day period)
• Please note items not fit for resale will not be refunded

How to obtain a Returns Authorisation Number

Please email us through eBay requesting a return on your item, we aim to deal with all emails on a 48 hr turn around Monday to Friday.

How Do I know if this is the right part for my vehicle?

If you are unsure if this part fits your vehicle, email your registration and we can check using our extensive database.

Why do you need my registration?

We require your registration to check part fitment for your vehicle.

Why do you need my telephone number?

We require your telephone number so our couriers can contact you if there is an issue with delivery, our couriers WILL NOT dispatch wthout this information.

Is this part manufactured by the Main Dealer / Is this a genuine part?

All of our parts are aftermarket products, this means they are not made by the original vehicle manufacturer but are produced to the same high specifications.

Where is my part?

Please also check the estimated delivery times in the listing as this varies from product to product.

Did you remember to supply a telephone number and registration?

Please check you inbox for any messages requesting further information from yourselves.

Our parts are dispatched on next day delivery services if ordered before 3pm and stock is available from our local branch. In the event of your part being located at a different branch it will be dispatched next day.

Deliveries are made up until 3pm if you haven't received your item by then please send an email with your order details and a contact telephone number and we shall be in touch in due course. You can also email sales@clickcarparts.co.uk .

How Do I know if this is the right part for my vehicle?

If you are unsure if this part fits your vehicle, email your registration and we can check using our extensive database.

Why do you need my registration?

We require your registration to check part fitment for your vehicle.

Why do you need my telephone number?

We require your telephone number so our couriers can contact you if there is an issue with delivery, our couriers WILL NOT dispatch wthout this information.

Is this part manufactured by the Main Dealer / Is this a genuine part?

All of our parts are aftermarket products, this means they are not made by the original vehicle manufacturer but are produced to the same high specifications.

Where is my part?

Please also check the estimated delivery times in the listing as this varies from product to product.

Did you remember to supply a telephone number and registration?

Please check you inbox for any messages requesting further information from yourselves. Our parts are dispatched on next day delivery services if ordered before 3pm and stock is available from our local branch. In the event of your part being located at a different branch it will be dispatched next day. Deliveries are made up until 3pm if you haven't received your item by then please send an email with your order details and a contact telephone number and we shall be in touch in due course. You can also email sales@clickcarparts.co.uk.

ClickCarParts supplies high quality OE specification parts that comply with stringent automotive standards.

We offer the highest quality parts at the most competitive prices and have over 30yrs experience in the industry.

At ClickCarParts our job is to help you, with customer service being our main priority. We offer a free parts check facility when your registration is supplied, quick informative responses to ebay questions and the highest quality after sales support. All of our staff have professional expertise in the car parts industry and will be sure to help you with any questions you may have.

Speed is of the essence when you need a replacement part, so we only use couriers with a proven track record delivering products on time, every time.

Act Now and Discover our range of products!

Your parts are just a click away, contact one of our friendly staff who are ready to assist you with any parts or advice you may need.