PERSONALISATION DETAILS I NEED TO KNOW WITH ANY ORDER FOR THIS MUG
The picture above is a simulation of how the mug will look from either side, the details I need from you for the personalisation of this mug are, any change in the text as shown in the picture aboveeither additional text, for example a name, any of the existing text to be changed or for the mug to be made as above with no personalisation details, If you have any specific instructions other than these options please let me know, even if for some reason you don’t want any personalisation please let me know as I won’t complete your order if no instructions at all have been given.
THIS IS NOT OFFICIAL MERCHANDISE
IMPORTANT INFORMATION ABOUT YOUR MUG
Almost all of my designs on ebay are made to be personalised, it is important that you let me know the details for your personalisation, not doing so may delay your order, this information can be given to me by using the “note to seller” box in paypal or by sending me a message through ebay immediately after making payment, please look at the instructions above to see how your chosen mug can be personalised and ensure spellings are correct when you let me know as once printed they can’t be changed without making a new mug. If there is any doubt by me about the details you have sent I will attempt to contact you through ebay messaging and will not make your mug till I get confirmation from you.
You will find that positive feedback is left for you immediately your payment is made, I don’t wait till you leave feedback for me like many ebay sellers seem to do, your part is done and I hope that when you receive and are pleased with your item you will leave feedback for me recommend to friends and family and remember me next time you want an unique gift for someone.
We have a large range of made to be personalised designs in our shop, including:
FAMILY CRESTS/COATS OF ARMS
"KOOLART VEHICLE CHARACATURES"
• DISHWASHER & MICROWAVE SAFE
• THE IMAGE WILL NOT CRACK OR FADE EVEN AFTER YEARS OF USE
• HIGH QUALITY FULL COLOUR IMAGE
• PERSONALISED TO YOU SPECIFICATION
VIEW MY OTHER ITEMS FOR SALE
THE PRINTING PROCESS
All mugs/cups are printed using dye sublimation. Using special inks the design is printed onto the surface of coated paper, the paper releases the print when heat and pressure is applied and into the surface of a specially coated mug, because the image is in the mug surface rather than on top of the surface the image cannot be felt when running a finger over it, full photographic quality and vivid colours are achievable and the finished image will not crack or fade under normal use and is dishwasher safe.
Mugs are 8 cm diameter, 9 cm high and white in colour, and can be printed from top to bottom and to within 2 cm either side of the handle making the print area around 20 x 9 cm. The inside, bottom, handle and around the handle area cannot be printed on.
YOUR OWN DESIGN
If you would like to design your own or supply pictures for me to print please send them to me in the highest quality you can, I can convert almost all graphic file formats but jpegs are preferable. A design will be made and sent back to you for confirmation, I can also print on placemats, mousemats, coasters and t shirts please contact me for details or for mug orders larger than 10 as I may be able to offer a discount.
All orders of up to 4 mugs will be packaged in individual boxes for protection, orders of 5 or more may be packaged differently but still well protected, I use Royal Mail 1st class for small or individual orders and make no profit from my p&p charges, Royal Mail often deliver 1st class within 2 days of posting but if for some reason your mug has not arrived please give it 4-5 days and check that it has not been left elsewhere before contacting me. Orders of 4 or more mugs will be cheaper to send depending on which method I use, please contact me before you pay if ordering 4 or more together so I can adjust your invoice to reflect any saving.
I no longer post anywhere other than the UK as it has been such a hassle and expensive in the past trying to claim for lost or damaged items that have been sent abroad.
All mugs are custom made to your requirements so returning because you have changed your mind is not an option, if there is a printing error on the mug that differs from your instructions (unlikely as most text is cut and pasted) then I will replace at no cost to you, if the mug is damaged in the post I will ask you to email me a photo rather than send it back, be aware that if it is damaged the replacement will be exactly the same as the original.