New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing
its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns are accepted within 14 days of receipt, goods must be returned in their original condition. Some garments or footwear may have labels removed, this does not constitute as damage. Due to hygiene reasons we do not offer refunds or exchanges on any items of jewellery. All carriage charges for returning any items will be at the expense of the customer, refunds will not include any carriage charges, and may take up to 7 days to process. Please keep your postage receipt safe until your refund or exchange has been confirmed.