LADIES WOMENS NAVY BLUE POLKA DOT SPOT PATENT T BAR PLATFORM HIGH HEELS SIZE 3-8

We have been operating within the fashion industry for over 10 years now. Throughout the years we have had a number of retail shops selling young fashion and a major website. We have now created an eBay shop to give you the customer a chance to purchase off an experienced fashion retailer and offer you great service with a great product. We sell 100% authenticated brands and constantly expanding our range. Our Customer Services are open before 9am till 4pm Mon - Friday

Our preferred method of payment is PayPal as it is the safest method for both customer and our company. If you wish to use a different method of payment please contact us at saffron109. All buy it now requires immediate payment and we will not hold goods for customers without payment. Any auction goods we require payment within 48 hours of goods ending. Our Customer Services are open before 9am till 4pm Mon – Friday for any questions.

On most listings we offer a Royal mail option or a Courier option. We always recommend using the courier option for the following reasons:

• Guaranteed 24 Hour Delivery
• Fully track able delivery information to your email supplied.
• 1 hour delivery slot time to your email
• Will re deliver the next day if not in (same address only)

24 hour Service
We will dispatch anything ordered before 2.30 pm same working day if not it will be dispatched next working day. (Please note the service doesn’t work bank holidays) Therefore:
Order Monday before 2.30pm get Tuesday
Order Tuesday before 2.30pm get Wednesday
Order Wednesday before 2.30pm get Thursday
Order Thursday before 2.30pm get Friday
Order Friday before 2.30pm get Monday
If you live in following postcodes, BT,IV,AB,PA,PH,ZE,KA,KW,GY JE, or other highlands then we can’t use the courier service and it will be sent using Royal Mail and won’t be a Next day Service.

Royal Mail and International
We dispatch items same working day before 2.30pm if not it will be next working day. We send everything recorded unless specified. Delivery times are dependent on Royal Mail and out of our control once we have dispatched the item.  We send all International using the service Signed for so we can trace parcels. Delivery times are dependent on country and all information for this can be found on Royal Mail website.
Our Customer Services are open before 9am till 4pm Mon – Friday for any questions.

We will accept items back within 14 days of purchase and must be in a reseller able condition i.e.) in original packaging, original tags, original box with no writing on.
Refunds
Please request a refund on Resolution Centre (Account Tab); we will accept the request within opening hours of Mon-Fri 9am till 4pm. This will then provide our returns address. Please post back to us within 72 hours otherwise we can’t accept return.  Once received we will refund back to PayPal account minus postage originally paid. Please note it is customers’ responsibility to get the item safely back to us and we can’t reimburse the postage.
Exchanges
Please use Resolution Centre to return your item as a refund, and then purchase at any point the new required Size or Item via our eBay shop. Please note we use this procedure to ensure you have eBay protection throughout the transaction.
Any problems please get in touch Mon-Fri 9am till 4pm

You can contact us on normal working hours. If you have any queries, please contact us via ebay.