After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
EXCHANGES: We offer an exchange service if you require a different size, colour or style. Simply send us a message within 7 days of receiving your item letting us know what you need as an exchange and also enclose the details within the package you return to us. Provided the item is returned to us in its original condition, a replacement garment will be sent out. REFUNDS: Refunds will be given provided the item or items are returned in their original condition within 7 days of receipt. Please ensure that a request for return is made with the eBay Resolution Centre, by selecting the option to 'Return this Item' from the drop down menu on the Order Details page. This will guide you through the returns process and provide a returns form to be enclosed in the package you send back. Refunds will be credited back to the original payment method. Upon us receiving your returned goods, most refunds will be issued within 24 hours but please allow up to 3 days for the refund to be credited back to your account and show on any bank statements. RETURNS ADDRESS: Send all returns to the following address; Andreou Enterprises Ltd, J1 Liners Industrial Estate, Pitt Road, Southampton, SO15 3FQ. If you have any questions please contact us via eBay messages. We reserve the right to refuse a refund or exchange on any items that are not fully fit for re-sale. Therefore please make sure that items are returned neatly folded and free from odour. This does not affect your statutory rights. We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy. PLEASE NOTE THAT WE RECOMMEND ALL ITEMS BE RETURNED BY RECORDED DELIVERY AS WE CANNOT BE HELD RESPONSIBLE FOR ITEMS THAT GO MISSING IN THE POST. PLEASE KEEP YOUR PROOF OF POSTAGE OR TRACKING NUMBER SAFE, IN THE UNLIKELY EVENT THAT YOU NEED TO MAKE A CLAIM WITH ROYAL MAIL.