ALL ITEMS BRAND NEW AND BOXED  

MONEY BACK GUARANTEE
SOUNDLIGHT-R-US offer a full 7 day money back guarantee on all NEW products (except personal items such as wind instruments, vocal microphones etc)  If you wish to return goods please call or email us and we will send you a returns number & address (this must be used in all communications). You can then return the goods in original new condition complete with all accessories & packing to the address provided. Please advise us of dispatch date and use a signed for shipping/posting service (at your cost) to ensure we safely receive your goods. When the goods are received they will be checked & tested against their original condition and if satisfactory A refund of the item price only will be returned to you by your original payment method within 7 days of receipt of return of the goods This does not affect your statutory rights.Please note we reserve the right to charge a 25% restocking fee on non faulty returned items

 POSTAL RETURNS POLICY
 WE OUR QUITE HAPPY TO REPLACE OR REFUND ON ITEMS WITHIN 7 DAYS OF PURCHASE BUT DUE TO OUR TIGHT MARGINS WE DO NOT REFUND POSTAGE COST AND YOU MUST RETURN THE ITEMS TO US AT YOUR COST.  UNLESS THE  ITEM ARRIVES FAULTY THEN WE WILL PAY THE RETURN POSTAGE  AND ALSO THE POSTAGE COST TO RETURN IT BACK TO YOU. IF YOU SIMPLY DO NOT WANT THE ITEM WE RESERVE THE RIGHT TO  CHARGE A RE STOCKING FEE OF 25% THIS IS THE ONLY WAY WE CAN MAINTAIN OUR LOW PRICES IF YOU ARE NOT PREPARED TO EXCEPT THESE TERMS DO NOT BUY FROM US

 IRELAND

 IF YOU LIVE IN IRELAND WE HAVE STRICT SALES CONDITIONS THAT YOU MUST AGREE TO BEFORE WE WILL BE WILLING TO SELL TO CUSTOMERS LIVING IN BOTH NORTHERN AND SOUTHERN IRELAND IF WE SELL TO YOU YOU MUST AGREE TO PAY ANY POSTAGE COST THAT IS INCURRED IF YOU HAVE TO SEND BACK ANY FAULTY WRONG OR DAMAGED ITEMS. THE REASON FOR THIS IS THE HIGH COST TO HAVE ITEMS COLLECTED AND RETURNED BACK TO THE UK. WE WILL PAY ANY COST IN HAVING REPAIRED OR EXCHANGE ITEMS RETURNED BACK TO YOU 

DAMAGED GOODS 

 Please note it is your responsibility "NOT OURS" to check all boxes for any sign of damage if a box looks obviously damaged "DO NOT EXCEPT IT" If anything looks suspicious like it may be damaged but you are not sure make sure you put a note on the document you sign saying "LOOKS DAMAGED" otherwise you will have no comeback on the couriers for compensation if you later find a damaged article.  "MAKE THE COURIER WAIT IF NEED BE AND OPEN THE BOXES IF HE WILL NOT WAIT MAKE HIM WRITE THAT ON THE DELIVERY NOTE/MACHINE" The reason for this is when you sign for a parcel in the normal fashion you are saying it was delivered in GOOD CONDITION "this is the couriers escape" and you will have great difficulty in getting them to compensate you  "IT IS NOT OUR RESPONSIBILITY"

 SOME IMPORTANT INFO ABOUT SOUNDLIGHT-R-US
 SOMETIMES WE ALL INCLUDING ME SPEND HOURS ON EBAY AND WEB SITES SEARCHING FOR ITEMS AND TRYING TO SAVE A FEW QUID AND OFTEN WE FIND IT VERY FRUSTRATING NOT TO MENTION TIME CONSUMING. WE MIGHT NOT ALWAYS BE THE CHEAPEST SELLER ON EBAY ON EVERYTHING WE SELL AS SOMETIMES DEALERS ARE SO DESPERATE FOR A SALE THEY GIVE ITEMS AWAY AT COST JUST TO GET SOME CASH IN THE TILLS.
 WHEN THIS HAPPENS YOU ALSO RUN THE RISK OF NOT GETTING THE SUPPORT YOU NEED WHEN THINGS GO WRONG AS OFTEN THE DEALER CAN NOT AFFORD TO PUT IT RIGHT AS HE HAS NO MONEY. SO WHEN PURCHASING PA AND STAGE EQUIPMENT YOU SHOULD BUY FROM PEPUTABLE DEALERS WITH GOOD FREQUENT FEEDBACK 
WE ARE ALWAYS HERE TO GIVE A GOOD PROFESSIONAL SERVICE AND SOUND UNBIASED ADVICE ON THE EQUIPMENT WE SELL BASED ON OVER 30 YEARS OF USING SOUND AND LIGHTING EQUIPMENT AND MUSICAL INSTRUMENTS. THIS IS SURELY A MUST TO KNOW YOU CAN GET ANY PROBLEMS SORTED JUST AS YOU WOULD EXPECT IF YOU WENT TO A HIGH STREET STORE THIS WE PRIDE OURSELVES ON TAKE A LOOK AT MY FEEDBACK.
SO IF YOU WANT A SERVICE SECOND TO NON AT COMPETITIVE PRICES LOOK NO FURTHER