If you cannot leave us 5 stars for all DSR's please get in touch immediately and let us make you happy, we promise to resolve your problem.
?We aim for 100% positive feedback so if any of your experience was not worthy of 5 stars please email us immediately through ebay messages and we will endeavour to fix any problems?
The delivery charge and service for this item is stated on this advert at the top of the page under the price. For more detailed information about delivery please click on the "Postage and Payments" tab just under the main top left image.
On some items we may offer a range of different postage services, in this case, simply choose the service you require at check out.
We combine postage on multiple items, so all you need to do is order the items you require, then combine in your ebay account and we will send you a combined postage invoice for you to complete payment.
We only ship to the locations listed on the "Postage and Payments" tab.
We have a very simple and efficient returns policy so all customers are assured with our excellent customer after sales service.
To return an item you must first EMAIL US for an authorised returns form which you need to complete and send back with your item. You must return items within 28 days (excluding warranty cases) in a new and unused condition and in undamaged original packaging. We reserve the right to refuse any returned item based on our terms and conditions.
If the item has been fitted or used we cannot refund unless the item is faulty. We are unable to refund return postage on non-faulty items.
Where a product has a security seal, a refund or exchange will not be given if the seal is broken. Your statutory rights are not affected.
To contact us please send a question through eBay messages where one of our trained staff will reply to you quickly. We do not have a telephone sales service at this time.
Our email service is very fast and efficient but please allow up to 24hrs for a reply and please be aware that we are not open on weekends, so if you email on Friday and the weekend we will only be able to reply on the following Monday.
When you email us please include all your details and please take the time to write a detailed message so we can reply to your query as soon as possible.
Our email address is email@example.com and our website is www.radicool.co.uk
Welcome to Radicool Racing, we supply Radio Control Cars, R/C Parts and other Toys. Our top brands include Lego, Tamiya, Kyosho, HPI, Hot Bodies, Futaba, Ansmann, Maverick, Edit and more! Check out our premier eBay store now to see our full range at great value prices with super fast delivery!
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