This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
RETURNS POLICY FOR AIR CONDITIONERS AND DEHUMIDIFIERS
TECHNICAL SUPPORT & WARRANTY INFORMATION
Technical support and warranty cover on Air Conditioning equipment is provided either directly by BuyItDirectDiscounts or by the product manufacturer as follows.
All our Air Conditioners are supplied with one year hassle free warranty unless otherwise stated in the product description.
Selected brands such as Ebac, Ecoair, Meacoand Duracraft provide a 2-year warranty with all brand new dehumidifiers.
Extended 5-year warranties are available, for any enquiries please contact BuyItDirectDiscounts on 01484 448 969 or use the eBay messaging service so our team of specialists can help with your enquiry.
RETURNS POLICY FOR All OTHER ITEMS LISTED ON BUYITDIRECTDISCOUNTS
Faults Occurring Within 28 Days of Receipt: If any product develops a fault within the first 28 days, we can offer you a repair or a replacement whichever is more convenient. If you purchased a large kitchen appliance or a TV over 32" we require you to contact the manufacturer in the first instance who will arrange for a onsite visit from an engineer.
If an engineer is unable to repair the goods they will provide a reference number and direct you back to us to arrange a replacement. Please ensure you have the reference number to hand when you contact us. Unfortunately we are unable to provide a replacement until the original goods are back with us.
Faults Occurring Within 1 year (3 months for refurbished products): If you've had the product for up to 1 year, your product will be repaired directly by the manufacturer. If that's not possible we will give you a replacement, or if that's not possible, a refund.
Faults Occurring After 1 year but within manufacturer’s warranty period: Please contact the manufacturer directly to arrange a repair.
PLEASE NOTE THAT DEAD PIXELS (UNLESS 3 OR MORE) ARE NOT A FAULT, THIS COMES DIRECTLY FROM THE MANUFACTURER
If you send any product back with the above this will be classed as unwanted and a restocking fee will apply