This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
DISTANCE SELLING REGULATIONS 2000
The Distance Selling Regulations 2000 (DSR) apply to sales to private individuals (rather than business customers) who purchase by means of eBay’s ‘Buy it now’ formats. The regulations specify that there is a ‘cooling off’ period of 14 working days from receipt of the goods during which time the seller can be notified in writing of the buyers wish to cancel through email, fax or post. This provision does not apply to auction listed items or if the item has been collected from our premises.
This is not the same as having 14 days free approval. You have a ‘duty of care’ for the goods and the goods must be returned to us exactly as described in the listing, in the original packaging, with all original insets, instructions etc. Once you have used or assembled the item you will be deemed to have accepted it.
If you wish to return the goods under this provision and have notified us in writing, the goods must be received by us within 14 days. There must be no additional writing or labels on the outside and the goods should be carefully taped up or rewrapped as necessary to protect the item during transit. Please note that in most cases you are responsible for the cost of return carriage.
For your own protection ensure that you are using an insured, tracking service to return the goods as we will not be responsible for loss or transit damage that is evident and reported to the carrier when the package arrives. We will refund the full ‘Buy it now’ price on undamaged goods as specified above. Where the item is supplied as ‘free post’ we will deduct a 20% restocking charge or an amount equivalent to the cost of the original postage (whichever is greater).
The receipt of positive feedback on eBay will indicate that the goods have been accepted and you intend to keep them.