We aim to offer an
excellent service to all our customers and strive to achieve 5 stars
in every area. We leave great positive feedback for our buyers
when a purchase is made and confirm by email when the item is to be
dispatched. All items are posted the same day as paid for (if paid
for before 2pm) or next working day (if paid for after 2pm). We
respond to queries very quickly and deal with any problems that may
occur in a professional manner. Please do contact us if you
have a problem - we are here to help.
items paid for before 2pm will be posted the same working day as paid
for. Items paid for after 2pm will be posted the next working day.
you wish to guarantee your package arrive the following working day
then please choose the Special Delivery option for posting. This is
more expensive than the standard 1st class mail but it is
a guaranteed service which ensures that the package arrives before
1pm the following working day from working day posted. Please note
that although standard 1st class items generally do arrive the
following day or within a few days - this is not a guaranteed service
by the Royal Mail. We can only promise to post quickly and cannot be
held responsible for the Royal Mail's service. Please note that items
purchased on a Friday with Special Delivery postage are guaranteed
for delivery on Monday. The Royal Mail do provide a
service for Saturday delivery for which they charge an additional fee
and therefore, if you wish to have this service, please contact us on
the Friday to arrange payment of the extra cost.
are able to ship items to anywhere in the world. If the option for
your country is not included on the listing, then please contact us
and we will add it to the listing. Please note that all items are
sent by a signed for service in order to ensure safe arrival of items
and this is reflected in the shipping cost.
offer a discount for shipping of multiple items. In order to have
this discount please put all items into the shopping cart and pay
with one payment; this discount should be automatically deducted. If
there are any problems with this, please contact us after purchase to
request the discount.
offer a “no-quibble” money back promise. If you are not happy
with your purchase for any reason, please notify us on
receipt of the item. In the rare event that the item is found to be
faulty, a full refund will be given. If a refund is requested for
other reasons, the refund will be minus any p&p costs. Any item
to be returned must be returned within 14 days of the buyer receiving the item; must
be in original condition sent ie. unworn/unused with tags and labels
attached. Any item which has been clearly worn by the buyer or has
tags missing, will not be refunded. Returned items must be sent back
with the original packing slip, to the address on the packing slip.
If this is not available, please contact us to request the return
an exchange of size is required, the buyer will be requested to pay
the postage costs to return the item and the cost of sending out the
items – to be paid for within 3 days of auction end by Paypal. If
you wish to pay by cheque or Postal Order, please contact for
it Now' items - are listed for immediate payment by Paypal. We are
also able to accept Postal Orders or cheques for payment. If you wish
to pay by this method, please contact us prior to purchase in order
that we can revise the listing to enable you do do this. Please note,
that in the case of payment being made by cheque or a 'crossed'
Postal Order, that this will result in a delay in the item being sent
as this will need to clear through a bank account before item is
posted. In the case of a 'uncrossed' Postal Order – the item will
be posted the same day that this is received.
is the only accepted form of payment. We are unable to accept direct
bank transfers under any circumstances.
you purchase an item and have a problem making payment, please
contact us as soon as possible to inform us of this situation.
We are happy to cancel a transaction for a buyer if they are unable
to pay or having problems making payment - we just need to know this.
you for shopping with Love Camden
Please note that all dresses are sized in UK Sizes
Choose the UK size from the drop-down box