FREE POST ITEMS: If you return this item for a refund/exchange, please note $10 will be deducted from the refund amount to reimburse our postage and handling costs
Any item returned for an exchange/refund found to have been worn, washed or damaged will void any exchange and only 40% of item amount will automatically be refunded
Should you have any questions relating to this product, please email me prior to making a purchase or bid, we are only a click away, and sometimes asking lots of questions will ensure a positive transaction for both. Buying from us means you agree to terms and conditions and refund policy.
Please understand that because of the nature of these garments there is no refund, an exchange can be arranged provided the item has not been worn or washed and is returned in the original sealed packaging. Please remember all postal charges (initial and subsequent) are your responsibility, and because I do not want you to waste your money this way, please choose carefully.
Please read listing carefully, there have been instances where customers have misjudged their size, or not read the listing carefully and ended up with an ill fitting costume and damaged it whilst trying it on.
CAN I RETURN/EXCHANGE MY ITEM?
We are happy to offer an exchange only if the item is faulty. We must be notified within 1 day of the item being received and it must be returned to us within 48 hours UNWORN and UNWASHED with the original packaging. In the event of an exchange, initial and further postal costs will be the buyer's responsibility.
REFUNDS ONLY APPLY TO FAULTY ITEMS. ALL items are inspected before being sent to ensure they are in top condition, if you choose to return it for a refund and we see that the item has been damaged by you, we will only refund 40% of the item amount you originally paid.
PLEASE NOTE NO REFUNDS OR EXCHANGES APPLY TO CLEARANCE/SALE ITEMS OR “FACTORY SECONDS”
MY ITEM DOES NOT FIT, CAN I RETURN IT?
If a different size is available, yes, otherwise no. PLEASE TAKE CARE WHEN CHOOSING YOUR SIZE. 90% of our listings have measurements (Australian sizes and in cms) to give you a clear idea of the size of the item. Some people misjudge their size and this does not qualify for a refund or exchange. If WE made an error in the listing, we will exchange the item with the correct size ~if the item is not in stock a refund will be given.
PLEASE NOTE: In the event of an refund or exchange, initial and further postal costs will be the buyer's responsibility. When returning your item, please ensure that it has not been worn nor washed or the exchange will be void and 40% of item amount will automatically be refunded.
MY ITEM DID NOT ARRIVE ON TIME, CAN I RETURN IT/GET A REFUND?
NO. We post items the same day cleared funds are received - please do not buy at the last minute.. and please CHECK to ensure your payment has cleared (especially if paying via paypal). It is your responsibility to ensure enough time is given for paypal e-cheque or bank deposits to clear. Please remember we give you the option of regular or express post; if you choose express, it is your responsibility to check that your postcode falls within Australia Post's next day delivery network.
AUSTRALIA POST DELAYS OR LOSSES. All our items are posted with tracking numbers, this proves the date item was posted as well as giving you the chance to track your item. We are not and will be note held liable for Australia post losing your item or delivering your item late (where next day delivery guarantee applies) so please do not ask to return your item for a refund.
***By continuing with your purchase, you are agreeing to the above 'Terms & Conditions' and our 'Return Policy'***