Ladies Special Forces Army Girl Fancy Dress Costume

Ladies Special Forces Army Girl Fancy Dress Costume

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• About Us
• Payment
• Shipping
• Terms
• Returns

About Us

Love  the Costume is a professional UK based company selling quality items at very competitive prices. It is our belief that buying online should be quick and easy.  We offer exceptional levels of customer service, we aim to provide a first class service offering quality products, good customer care and fast delivery.
We are here to help. We take our business seriously - however aim to keep the fun in fancy dress!

• About Us
• Payment
• Shipping
• Terms
• Returns

Payment

We only accept Paypal as a form of payment.
Paypal is the safest, easiest and quickest way to make online purchases.  A secure online payment can be made through Paypal using your debit card, credit card, bank account or Paypal balance. 
Funds transferred using Paypal e-cheques must clear before any item will be despatched.

Your Paypal payment will reach us immediately. Once your payment has been received we will despatch your order within 24 hours to your registered Paypal address - if ordered before 1pm Monday - Friday.

To be covered by Paypal's seller protection policy, we can only despatch items to your registered Paypal address.

More information on Paypal can be found on www.paypal.co.uk Details on how to register for an account is also available.

• About Us
• Payment
• Shipping
• Terms
• Returns

Shipping

Your Paypal payment will reach us immediately. Once your payment has been received we will despatch your order within 24 hours to your registered Paypal address - if ordered before 1pm Monday - Friday.

Any orders placed after 1pm on Friday afternoon or over the weekend will be sent out on the Monday. (unless its a Bank Holiday, then it will be sent out on the next available working day)

Please note we only deliver to Mainland UK. Scotland and Northern Ireland Inclusive. We regret that we cannot deliver to any areas outside this (such as Guernsey, Jersey, Channel Islands..) or any BFPO addresses.

• About Us
• Payment
• Shipping
• Terms
• Returns

Terms

We guarantee and represent that the goods are as described in our listings. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use.

We list all of our items to the best of our ability. The various manufacturers we use reserve the right to make alterations to design and colour whenever necessary.  Images and product descriptions are provided as accurately as possible and should an item for sale differ slightly to the picture displayed we will state this in the description. For this reason we will not allow returns on the basis that the image does not exactly match the product for sale.

Please note we only deliver to Mainland UK. Scotland and Northern Ireland Inclusive. We regret that we cannot deliver to any areas outside this (such as Guernsey, Jersey, Channel Islands..) or any BFPO addresses.

If you need to contact us please do so through the Ebay messaging system - if you email us at any other address we cannot guarantee that your message will get a reply.
We aim to answer all messages within 48 hours.

• Payment
• Payment
• Shipping
• Terms
• Returns

Returns

If you need to return an item you must contact us within 7 days of receipt of the item, via an Ebay message.  Along with the item you must include a print out of the order confirmation, including your contact details and E-bay user details. Please include a detailed note explaining reasons for return, plus a contact phone number.  Failure to do so with result in a delay of processing. Please note all items will be inspected for signs of wear or sabotage.

The item must be returned within 7 days of receipt.  Item must be unworn, new and with original packaging intact (this includes the header card)  The item must be in a re-sellable condition (unless returned due to a fault). We will not refund items that have been used, cleaned, damaged or soiled, items returned without full packaging, items must be odour free, including the smell of smoke or perfume.

In the unlikely event that you receive a faulty item we must be informed immediately upon receipt of the item.  A replacement will be sent out upon receipt of the faulty item being returned.  It is the customers responsibility to pay for the return of the item. Upon inspection we will refund the postage costs to you, if the item is found to be faulty. If the item is no longer available or out of stock an equivalent replacement or a full refund will be offered.

Please note due to hygeine reasons we will not accept returns or issue refunds on the following: Make up, Teeth, Hosiery, Underwear, Facial Hair, Eyelashes, Wigs and Wig caps.

Wrong size
If we send you the wrong size in error - please let us know immediately and we will happily refund or exchange the item.
However if the item is the wrong size and we have fulfilled the order correctly and that it is down to your own error - we will happily replace the item for the correct size. In this instance the original must be returned at your own expense and pay an additional nominal postage charge for us to re-send the goods.  If you would prefer a refund we can do that however your refund will be subject to a 10 percent re-stocking charge and less the cost of postage.

All items returned to us will be inspected for signs of wear or sabotage.  Should we deem any fault to be a result of wear or sabotage no refund will be offered.  It will also be the customers responsibility to cover any return postage costs - should they wish the items to be returned to their possession.

The customer is responsible for any returned goods until they are in our posession.  Costs plus risks of return is at your own expense. Please be aware that proof of postage is not proof of delivery. We strongly recommend that you use a recorded delivery service which is traceable - as we cannot be held responsible for items that go amiss in the post.  Currently we only refund 1st Class postage.  
Please allow up to 7 days for your refund to be processed.

Returns Address: Bakers Farm, High Street, Sherington, Buckinghamshire, MK16 9NU.

Any further queries please do not hesitate to call our customer service on 07938 867 635