After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Please email firstname.lastname@example.org or telephone 01530 457551 if you have any query regarding your order or would like to return your item, as we may be able to offer an alternative resolution. Sale items cannot be returned if not faulty as they may not be suitable for re-sale. You may cancel your order up to and within 7 days of delivery (commencing the day after goods have been received by the customer) in accordance with the Distance Selling Directive (2000). A refund will be made, excluding postage, within 30 days of cancellation. We request all items are returned at the customers cost. Returned items must be in perfect condition and un-opened and be returned to us using a recorded delivery. Returned items must be checked by us on arrival to be in perfect condition for re-sale and any breakages or damages can not be refunded.