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Business seller information
42 Triangle West
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Return policy details
For 100% peace of mind with your purchase, all items are fully covered under a 12 Month Manufacturers Warranty & Guarantee.
If a fault develops in this time you will be fully entitled to a replacement or a full 100% refund of the cost of the item.
If a fault should develop within 3 months of the purchase date then please contact us directly through ebay messaging and we will arrange the return and cover all costs for shipping back to us from anywhere within the UK. Buyers from outside of the UK will have to cover all return costs.
Please make sure to contact us directly so we can issue return labels or instructions so as to qualify for the replacement or full refund.
Items must be returned packed safely including all original parts and manuals/accessories and will be checked on receipt.
Please remember to keep and register any manufacturers warranty card should one be provided with your item as faults after 90 days in some cases are best dealt with directly with the manufacturer.
If you simply change you mind about your order and want to return the item for a full refund, then in full accordance with distance selling regulations this is also accepted.
In this case we must be notified within 7 days of you receiving the order and we will send out the relevant return details and labels. Any return costs in this case are fairly to be covered by the buyer, items that are simply not required upon receipt will need to be returned with all original parts, accessories, manuals, packing and in perfect unused condition.
We aim to give our buyers 100% peace of mind when making a purchase and strive to offer first class customer care and after sales service in the event that a return is needed.