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Multi Save Shipping

Pay only one shipping amount per order!

UK customers only pay one set of shipping fees no matter what you order from our shop. If you order more than one item we will send you an adjusted invoice (or select collect in person for additional items) with just one set of postage fees on it (highest item postage price will be charged, items must be paid for at the same time). Alternatively you are more than welcome to collect in person from our Manchester based store (please call first to check availability). For directions please click here. We will reduce overseas multiple purchases down as much as possible. Please click to purchase and we will send you an adjusted invoice before payment.

About Us

Mobility Choices is an established online and high street retailer based in Manchester. We stock a wide variety of Mobility Scooters, Riser Recliner Chairs, Wheelchairs, Aids to Daily Living, and Gifts. Our dedicated team ship over 50,000 orders per year to customers all over the world. Unfortunately, not all of our products are available through our eBay shop. If there is a product you would like but can’t see, please email info@mobilitychoices.co.uk and we will do our very best to list it for you.

Payment

Payment is accepted by Paypal, postal order, or credit card. To pay via credit card, please call 0161 220 9946 Mon-Fri between 9am and 5pm. Postal orders should be made out to 'Mobility Choices' and sent to Mobility Choices, 117-119 Wellington Street, Gorton, Manchester, M18 8BE. Payments must be received within 5 working days. If no payment has been received after that time, we will open an “unpaid item case”.

Shipping

We try to ensure that all our products are dispatched within one working day. In most cases, if your order is received before 1pm it will leave that day. Your order will be sent using the method of postage you have selected. Please see our delivery schedule below for further details on delivery times. Where possible, we will reduce the shipping as best we can. If you purchase multiple items and any postal discount you should be entitled to doesn't come off, then please let us know and we will adjust the invoice for you so that you can make payment. Please note that if your item is being dispatched via courier to Northern Ireland, the Isle of Man, Scilly, or the Channel Islands, we may have to add a small premium onto the shipping or reduce the shipping method down to standard from express. If this is the case, we will contact you prior to dispatch and confirm the exact cost.

Returns

Please contact us prior to leaving feedback to resolve any issues. Mobility Choices Ltd will accept returns if your are not happy with the product in accordance with the Distance Selling Regulations '7 day cooling off period'. Goods must be returned unused and in their original packaging. Upon receipt of the returned goods, Mobility Choices Ltd will inspect the goods before issuing a full refund excluding the original cost of postage. Goods must be returned by the buyer at their own expense, and we recommend that you use a traceable method of delivery.

Delivery Schedule

Below is a table of our delivery expectations. The "Target" time is the time your order should take to arrive to you after dispatch. Unfortunately, this will not always be the case with every shipping method. The "Resolution Time" is the period we need to wait after posting before there is anything we can do about an order that hasn't arrived. Please do not contact us prior to this time because there is nothing we can do before then. All these target times are given to us by our various couriers. Unfortunately, occasionally orders do arrive late. It is a rare event, but circumstances such as poor weather or heavy traffic is unavoidable. We will sadly accept no responsibility for an item being late, provided we have dispatched it correctly.

Contact Details

.Mobility Choices Ltd

117-119 Wellington Street,

Gorton, Manchester

M18 8BE

Email: info@mobilitychoices.co.uk

Telephone Enquiries: 0161 220 9946

Opening Hours:

Monday: 9am – 5pm

Tuesday: 9am – 5pm

Wednesday: 9am – 5pm

Thursday: 9am – 7pm

Friday: 9am – 5pm

Saturday: 9am – 3pm

Sunday & Bank Holidays: Closed