Masthead and Terms of Condition
Sales Tax Identification:
Number: DE 225483537
The following are the terms and conditions (called "these Terms") for the sale of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. Please read through the Terms carefully before placing your order and if there is any term that you do not understand please notify our Customer Services Department before ordering from us.
Purchasing from our website:
You must be over 18 to buy anything from us.
The details on our websites are not offers that you can accept.
The contract between us will be formed once we confirm to you acceptance of your order.
We will do this by email or fax for internet orders, phone orders, fax and for postal orders.
Prior to then we will be under no obligation to supply you with the goods you have ordered.
It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures.
Please note that by sending us your order, you agree to us using your personal details in order to supply the goods to you.
We will ask for your permission if we wish to use your details for any other reason [and you may ask us in writing to remove your details from our system by writing to our
The price shall be the price quoted on the website (which is inclusive of VAT) except for when we make an error or if the price has changed since publication.
If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us.
If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us.
All prices are given in Euro and then converted into US Dollar and British Pounds.
The prices are calculated according to the actual rate of exchange.
You will be required to pay extra for delivery.
As for the shipping costs please have a look at " Information " and " Shipping ", there you have a complete overview of shipping costs to your personal country.
During the ordering process the shipping costs will be shown explicitly before your confirm your order
We will deliver to the address given to us by you at the time you place your order.
The delivery time for made to measure ( custom made ) items / products is about 3-4 weeks.
Since we offer high quality designs made to measure and have an international clienèle and
especially in case of higher order quantities the delivery time can take every now and then a bit longer, but our customer service will always update each customer.
Cancellation and Return
Should you wish to cancel your order then please send written notice to us not earlier than the time when the contract was concluded and not later than 14 days following the day that the goods were received in one of the following ways:
-1. By post: Super KD, Bergstr. 106, 71549 Auenwald, Germany-2. By fax: 0049-7191-302902-3. By e-mail: email@example.com-
Goods made to your personal specifications including conservatories and made to measure items are excepted / excluded from the right of return.
So please make sure you forward your correct details and measures.
In case, we made a mistake and it´s our fault that your order does not fit, we will take the non-fitting good back and deliver a fitting one.
Furthermore our female latex masks are excluded from the right of return as well, due to hygienical reasons.
The general delivery time is shown with the product.
Usually the delivery time for our products is as follows:
a) for custom made designs:
The delivery time for custom made designs is about 4 weeks.
Since our custom made designs are high quality and also internationally very popular, the delivery time might vary every now and then,
depending on the quantity of orders we are processing. But we will keep our customers updated about the order status.
b) for all other products:
The delivery time for all other products is about 3 weeks.
We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.
We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where
a) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
b) such loss or damage is not a reasonably foreseeable result of any such breach;
c) any increase in loss or damage results from breach by you of any of these Terms.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).
As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations.
These terms and conditions shall not affect those rights.
Our liability to you in the event of death or personal injury from our negligence is unlimited
We only ship neutral packages to ensure your privacy.
All parcels will require a signature on delivery.
The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.
If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.
Relevant German law will apply to any contracts between us.
Exclusive venue is Stuttgart
Stuttgart 2009, Germany