Swan Hill Bear Co
HANDMADE ARTIST BEAR
Matilda is a handmade artist bear, designed and made by
Tracey Morton of Swan Hill Bear Company.
She is 75cm tall and made from top quality, German sparse mohair (head,hands and feet)
and has a cloth body that is weighted to help her sit well.
She has glass eyes, a jointed head and hand stitched nose.
Matilda is beautifully dressed in a vintage style with a country check dress
adorned with vintage doyleys, granny squares and patches.
Under her dress she has long, hand dyed bloomers.
She also wears a deep blue lace shawl.
She wears vintage costume jewellery which is not perfect but charming all the same.
No two of these bears are the same, many hours has gone into her creation.
She would love to come and live at your place!
A must for any collection.
This handmade bear is a collectors item and is intended for adults.
It is unsafe for young children due to small parts.
Please visit our store to see other
Handmade Bears available.
We accept the following types of payment
- PayPal (preferred)
- Direct Bank Deposit (Australian customers only)
- Money Order (Australian customers only)
PayPal is our preferred method of payment
as this gives you protection, by allowing you to shop securely online without
giving out your financial details. It is also, in most cases (excluding
e-cheque), a form of instant payment so it will allow us to post your items
within 24-48 hours of payment.
All our bank details will be available to
you at checkout. Please include your eBay ID when paying via bank deposit.
Please note that some banks take up to four working days to clear funds and
this may delay delivery of your goods, as we are obliged to wait until payment
has cleared before dispatching your item.
Goods will be posted within 24-48 hours of
payment being received. We can also offer Express postage if you require your
item quicker than our outlined postage times. Please contact us and we will
gladly assist you.
We ship via Australia Post and we can
deliver to your choice of address including workplaces and PO Boxes. Please
ensure that your shipping details are correct at checkout. Delivery time will
vary depending on your location and should be no more than 2-7 working days within
Please be aware that Australia Post does not deliver on weekends and public
The majority of our parcels are shipped
via Receipted delivery which supplies us with tracking and a signature on
receipt of your parcel. Please note that Receipted Delivery parcels will not be
left if there is nobody home at the time of delivery. A card should be left in
your mailbox and pickup will need to be arranged from your local post office.
You can also track the status of your item by clicking on the tracking number
supplied in your order details, once your item has been shipped, this will take
you directly to the Australia Post website were the details will be available.
Please note that sometimes it can take 24-48 hours for details to appear.
Terms of Sale
return unworn and unused items within 7 days of receiving your purchase, for an
exchange of any item from our store. The buyer, however, must be prepared to
pay any return postage costs for the exchange, to and from their address. The best
method is to include a self addressed prepaid satchel with a note outlining
your requested exchange. Please contact us prior to sending back an item
for an exchange, as we want to guarantee your item is in stock and can be put
aside for you.
We will also
offer an exchange or full refund if your item is faulty, if sent back within 7
days of receiving your purchase. Seller pays postage for faulty items.
We guarantee all our items are:
- Genuine: we only buy our items from reputable suppliers
and we guarantee that every one of our items is a genuine article of that
- Brand New: we only sell brand new items, in perfect
condition unless otherwise stated in listing
- Great Value: we shop around and have many years experience
and an established network of wholesalers, so you always pay the best
Our guarantee to you as a
- Customer Service: we aim to offer you the best customer service we
can provide, and we want you to feel as special as we think you are! If
you require any further assistance when purchasing your item, please
contact us and we will gladly assist you.
Please contact us at anytime
if you have any problems or concerns regarding your order. We aim to offer you outstanding customer service and
will assist you in any way we can.