All in stock items will be shipped within 1-2 business day.
Our Shipping Pledge
Leatherboss normally ships in-stock orders within two business days after cleared payment received. We do not ship on weekends or holidays.
Tracking Your Order
For Domestic orders. We will provide you tracking number on request.
For International buyers, We will provide you tracking number for an extra charge of $10.00. Please include this amount while making payment so that we ship the item accordingly.
Items will be ship via USPS First Class Mail or Parcel Post
Orders over $100.00 will be ship via UPS Ground or Priority Mail with Signature Confirmation
Transit time is approximately 2-7 business days
Items will be ship via Airmail or Airmail Parcel Post
Transit time is approximately 9-17 business days
Order Processing Time
Leatherboss requires up to 2 business days to process your order. Additionally, some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed an additional 3 business days. If you’re paying by e-check using PayPal, your payment may be on hold for up to 9 business days, your order cannot be processed until the payment cleared through PayPal.
Total delivery time = Order Processing(two business days) + Shipping Time(in business days)
Shipping Address Requirements
Your shipping address must match your credit card billing address or PayPal confirmed address. For your protection, we are unable to ship to alternate addresses. We are also unable to change the address after payment. Sorry, no exceptions.
WE STAND BEHIEND EVERY PRODUCT WE SELL.
Ø LEATHERBOSS offers a 7 days (from date of receipt) return and exchange policy. If you’re not 100% satisfied with our products, you can return them within 7 days for a full price refund (Shipping cost is not refundable) or for an exchange.
Ø We will ship the replacement once we have received and processed the returned item(s). If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item(s).
All shipping & handling costs are non-refundable. Customers are responsible for return shipping back to us
Contact us via the eBay Messaging System.
To e-mail, please click the ‘Ask Seller a Question’ link at the top of the eBay listing.
Customer Service Hours: Monday-Friday 10:00am-4:00pm PST
Please allow 24-48 hours for an e-mail reply.
Ø Your satisfaction is VERY important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us for a resolution before leaving a feedback.
Ø If you leave a negative feedback, we must consider the sale final. We appreciate the opportunity to have a fair transaction. We guarentee to leave all customers positive feedback the next day after positive feedback is received.
Ø Leatherboss offers a 7 days (from date of receipt) return and exchange policy. If you’re not 100% satisfy with our products, you can return them within 7 days for a full price refund (Shipping cost is not refundable) or for an exchange