UK Returns: 100% No quibble returns policy on Items returned 'as new' within the UK By Law, we have to offer you the opportunity to return any goods bought for a full refund, providing its within 7 days and by prior arrangement. Our policy goes a lot further. We are 100% happy to refund your item or exchange items bought up to 14 days after purchase. If you would like an exchange size, we pay the postage back out to you! (EU returns; please contact for resending rates.) So, how does it work? All you need to do is pop the return item back in the post to us, using RM recorded delivery. Please do not attach tape to the shoe carton. The PO Box return address is clearly stated on the enclosed sales invoice. (We check the PO Box 4 times a week and process refund/exchanges within 1 workin day.) PLEASE NOTE. IT IS VITAL THAT YOU PUT AN INVOICE COPY IN THE BOX FOR REFERENCE, WITH A NOTE OF WHAT YOU REQUIRE; REFUND OR SIZE EXCHANGE. RETURNS MUST BE SENT TO.....ORIGINAL FASHION, PO BOX 287 RUNCORN CHESHIRE WA7 9AP Ebay registered address is Unit 1 Sefton House Runcorn WA7 1DF....PLEASE DO NOT SEND RETURNS HERE.