are an internet based company with experience of supplying hand and power
tools to the industry. We only deal with new and quality tool
manufactures such as Makita, DeWalt,
Stanley, Stabila, Marshalltown, C.K, Draper, Rolson, Amtech and other top
can be seen from our Feedback, we pride ourselves on customer service including
after sales care.
eBay team can be contacted on 07830519187
during office hours Monday-Friday 09:00-17:30 & Saturday10am-1.00pm and on 07774104183 out of office hours, or alternatively
via e-mail on email@example.com
is our preferred payment method, but we do accept payment by cheque or postal
order. You can contact us on 01895431462 to pay using a debit/credit card
over the phone. Our prices include VAT.
who select to pay using cheque/draft need to be aware that it takes up to 10
days for these payments to clear.
items are despatched after payments have cleared into our account.
note that the shipping charges listed are for mainland UK, for all other areas/
countries please request for shipping chargers through email to firstname.lastname@example.org or
through the eBay message system.
guide line for postage has been provided below:
v Zone A
and Zone B
is shown as on listing
v Zone C Northern Ireland and Highland is £16.99
v Zone D
Channel Islands + other offshore destinations £16.99
v Zone E
Republic of Ireland £19.99
Combined Postage, please purchase the item but don't pay until we have sent you
the invoice with correct postage amount.
postal rates are reasonable and honest which take into consideration the labour
and material costs.
less than 2kg are sent via 1st Class Recorded Delivery within the UK
and signatures for delivery are required. Please note that Royal
Mail will leave a calling card and if the item is not collected within 5 days
of the card being left it is returned to us and can take up to 10-15 days to
get back to us. In this instance a redelivery charge will apply.
over 2kg are sent by carriers and will require a signature for delivery.
Our carrier will only attempt 2 deliveries, and subsequent
delivery attempts will be chargeable, unless item collected from the carriers
depot. On failed deliveries the carrier will leave calling cards and will
automatically attempt the second delivery on the next working day, unless
contacted by the customer with an alternative date.
is advisable to provide a contact phone number so that this may be given to the
carrier in case of any delivery issues. It is also advisable to provide
an address where someone will be in to sign for the item, to avoid any
disappointment. Please note we do not make deliveries to PO Boxes.
aim to despatch goods within 1-2 working days due to the time the order is
placed. Our carrier aims to deliver within 24-48 hours within the
UK. Our European deliveries depend on the location and can take
from 3-7 days from the point of despatch to be delivered depending on the
town and country. It is best to request the lead time through the eBay
which are received damaged or faulty can be returned for a refund or
We offer returned policy, the item must be returned in exactly the same
condition as it was sent. In the case of a returned item, the buyer must pay
for return shipping, listings fees, and the final value fee. The buyer will
then be awarded the refund less the original shipping expense.
If you receive a wrong
or damaged item, you can request a refund or exchange it. We suggest you email
me first before you do next steps. We will do the best to resolve this thing.
If you have any issues or are unsatisfied with our product, please feel
free drop us an e-mail before leaving a negative feedback. In most cases, we
can resolve any issue to meet a fair solution for both buyer and seller.
With satisfaction of our product, we would like to have your response feedback
All post codes in England & Wales
DD DG EH FK
KA (*except KA27
& KA28) KY ML
AB 1 to AB 16
PA 1 to PA 19
PH 1 to PH 3
AB 31 to AB
AB 40 to AB56
IV 1 to 28
IV to 30 to32
IV 36 & 40
IV 52to54 IV 63 KW 1 to 14
PA 21 to PA38
PH 4 to PH 41
PH 49, PH 50
IV 41 to 49
IV 51, 55 & 56
KA 27 & 28
KW 15 to 17
PA 20 PA 41 to 49
PA 60 to 78 PH 42 to 44
of Man (IM)
* Zone C & D charges apply