After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you have any problems with your order, please contact us before opening a case through eBay or Paypal as we are always keen to solve any problems quickly and work with our customers to find solutions to problems.
Customer services are available 9:30am to 5:30pm (Mon-Fri).
If you send a message to us and we will respond latest next working day. Any queries received after 5:00pm Friday shall be replied to at latest Tuesday morning. But we shall try to respond earlier.
Your Paypal account will be credited upon receipt and inspection of the returned item within three working days. If you are returning an item because it was received damaged, defective or incorrectly sent, Bloomingdales Retail Ltd will reimburse the return shipping charges.
100% Satisfaction Guaranteed
If you are not completely satisfied with your Bloomingdales Retail Ltd online purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items, within 14 days of receipt of purchase provided all original tags are still attached. We reserve the right to reject return requests. Please contact us for approval before returning any items as failure to do so will result in delays to the process.
To return or exchange an item, please follow these simple steps:
WE ONLY ACCEPT RETURN BY ROYAL MAIL. WE DON'T ACCEPT RETURNS BY CARRIER UNDER ANY CIRCUMSTANCES.
Repack the item in its original packaging, if possible, with the original receipt and message.
You must include your EBAY USER ID with the item to be returned.
Post your return to the following address:
BLOOMINGDALES RETAIL LTD
Attn: Returns Department
50 Derby Street,
Buyer is responsible for items damaged or lost in transit. Please note that all postage costs relating to the return or exchange of items that do not fit must be covered by the buyer. Unless indicated in our listings, all products are standard size. If you are unsure which size to buy please contact us before placing an order.