eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
Staverton Electrical Supplies Ltd
Vulcan 1, Meteor Business Park
Cheltenham Road East
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Staverton electrical supplies are committed to supplying high quality products and intend to satisfy every customer. We are aware that for one reason or another you may need to return an item.
Unwanted Items/Cooling off period
If you require a refund we must be notified within 7 days of receiving the item.
To request a refund please use the Returns Resolution Centre on eBay.
Returned items must be in there original un-used condition complete with all parts, instructions, original packaging and original invoice.
A full refund of the item price will be given. Under no circumstances will postage be refunded.
The buyer is responsible for sending the item back to us and for the cost of doing so.
In the unlikely event your item develops a fault within 14 days, please contact us immediately.
Upon inspection and testing a full refund for the item price will be given. Under no circumstances will postage be refunded.
In the unlikely event you receive the wrong item, please contact us immediately and accept our apologies.
To request a refund please use the Returns Resolution Centre on ebay.
Please return the incorrect item in its original condition, upon receiving the item a full refund including postage will be given.
We advise you to re-place your order from our shop for the correct item as a separate transaction.
When returning an item please include the original invoice. Also include reason for return, description of any faults, email address, phone number and eBay username.
Please allow up to 7 days to test returned items and issue a refund.
If the item is not found to have a manufacturing fault or the fault has been caused by customer miss-use then no refund will be issued and the buyer will be responsible for the costs of return shipping.