eBay item number:
Seller assumes all responsibility for this listing.
Business seller information
Caravan Solutions Limited
Unit 1-3 Crossroads Business Park
10 Creswell Road
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
TERMS AND CONDITIONS
Caravan Solutions Ltd aim to provide our customers with the highest level of service and hope that our customers will find shopping online with us an easy and enjoyable experience. Before leaving bad or neutral feedback please contact us and give us chance to rectify the problem
Small items are posted second class Royal Mail 3-5 working days unless otherwise stated. Larger items are sent by courier usually on a 36 hour basis (Not guaranteed). Please note that Saturday and Sunday are not classed as a working day.
If you need the item more quickly than our standard service, please use the other method offered in the advert or contact us directly on 01246 810438 Sales line & we will arrange it for you
DAMAGED & FAULTY GOODS
Caravan Solutions Limited makes every effort to ensure that our products reach you in perfect condition. However should you receive any products in less than perfect condition please contact us within 7 days and we will arrange to exchange the item or refund your money in full on its safe return.
RETURN & EXCHANGE
Please include the original paperwork sent to you with the item, this contains all the information we need to identify YOUR order from all the others. Failure to include this information may result in delays to any refunds. Good must be returned within 14 days of receipt of goods
Please return all items in original packaging and in original condition.
Please ensure that returns are well packaged as you remain responsible for the parcel until we receive it.
PLEASE REMEMBER IT IS STILL YOUR RESPONSABILTY TO GET THE ITEM BACK TO US SAFELY.
SHOULD THE ITEM HAVE BEEN DAMAGED BY IMPROPER USE THIS WARRENTY COULD BE VOID
Any bubble wrapped item (Such as a thetford part) will be subject to a small reduction in cost as it will not be sealed and cannot be sold as new.
DOES NOT APPLY TO SECOND HAND GOODS
PLEASE RETURN TO:
CARAVAN SOLUTIONS LIMITED
UNIT 4 CROSSROADS BUSINESS CENTRE
10 CRESWELL ROAD
TELEPHONE 01246 810438 landline
07886 987118 Mobile or text a question
Every care is taken to ensure that descriptions, measurements and colours are correct at the time the products are put online, however sometimes manufacturers alter products without prior notice, in this event we shall aim to rectify the information ASAP.
POSTAGE & PACKAGING
The P&P cost quoted are for main land UK only. Large items which go by courier DO NOT include HIGHLANDS, ISLANDS AND IRELAND. Please contact us for a quote to these destinations.
OUR Showroom and Phone lines are open,
Friday / Saturday & Monday / Tuesday: 9.00am - 5.00pm
Sunday: 10.00am - 4.00pm
SHOP & PHONE LINES CLOSED WED / THURSDAY EVERY WEEK
Nigel can be contacted on 07886987118