Mala Leather Blossom Travel Passport Covers / Holders / Wallets

4. CANCELLATION AND RETURNS POLICY 4.1 If you wish to cancel your order: (a) you can notify us by email to sales@destinationfashion.com before we have dispatched the goods to you; or (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below. 4.2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. Any return must be in the original packaging or packaging of similar standard, unused and in the same condition it was sent out, any tags still attached and within 14 days of delivery. The costs of returning goods to us shall be borne by you. Please note: The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please be sure to check goods carefully on arrival as items kept for longer than 14 days do not qualify for a refund. There should seldom be an occasion where a return is sought after 14 days. However, where a buyer has a valid reason for returning an unused item, in the same condition it was sent out, with any tags still attached and has agreement from Destination Fashion Ltd, then on receipt of the goods a credit note will be issued to the value of the item returned. This can then either be exchanged for an alternative item of the same price or put towards the cost of a more expensive item from Destination Fashion Ltd. In the unlikely event that you receive an item that is found to be faulty, it will be replaced free of charge. Return postage costs up to the value of 2nd Class Recorded Signed For or International Airmail will be reimbursed. A fault is deemed to be a manufacturing defect and any items returned as faulty will be returned to the manufacturer to determine if a defect exists. Items damaged as a result of mishandling, misuse, unauthorised repairs, unauthorised attempted repairs, application of unauthorised cleaning fluids or normal wear and tear cannot be considered for exchange. Proof of purchase will be required in the form of a copy of the original invoice/receipt sent with your goods. Without proof of purchase we cannot exchange goods. For returns from non U.K. countries, you may need to fill out a customs form. You will need to write a description of the item you are returning along with the words ‘Goods for Exchange’ and ensure the value is ‘NIL‘. Failure to do so will result in customs charges being levied and these will be deducted from your final refund/credit note. 4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. We reserve the right to deduct any additional fees associated with the sale from the total amount refunded. Please note the distance selling regulations do not apply to business to business sales. 4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: - in the event that the product has been used, is without original packaging and not in the same condition it was sent out, no tags attached, without proof of purchase, business to business sale or longer than 14 days of delivery. The provisions of this clause 4.4 do not affect your statutory rights.