This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Please contact us via the ebay message system in the 1st instance, rather than by email or telephone. Thank you
Company registration number:9632471
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you change your mind about the order then returns are accepted providing item is returned within 14 days with the packaging unopened. We will provide a refund once we have the item and if you pay for posting it back to us.
In the event of a mistaken purchase, the buyer is entirely responsible for any return costs where we have correctly described the product. (See our Terms & Conditions )
If we have made a mistake with the order or there is a quality issue with the item then we will pay for 2nd class return post, or we can send out a pre-paid envelope for easy return via post box.
Please note that we do not provide refunds to cover the optional express delivery services which were chosen at checkout. i.e. 1st class or special delivery. Exceptions are in cases where the order was unusable, i.e. incorrectly supplied products or for products which we have checked on return and verified as being faulty from manufacture.
Please use the correct postage when returning items to us. In cases where an insufficient stamp value is used and we are charged by the Royal Mail Revenue Protection team, the exact amount charged to us will be deducted from any refunds provided. We will provide photographic evidence of this fee in these instances.