We very care about our valued buyers, if you have any questions, our Customer Service staff will be very glad to help you.
We try our best to reply your emails within 24 business hours.
About item: For the functional products in our shop (such as: Mini Sewing Machine, Wine Opener), we make sure that the functions are the same as description, but the actual color and shape may looks slightly different from pictures because of different computer moniter setting, technical improvement and manufacturing variance. Please kindly note above before your bidding and purchase, thanks!
All items will be shipped to buyer's confirmed paypal address.
We ship within 3 business days of receiving confirmed payment. The arrival time depends on some factors and different areas:
|Working Days + Saturday + Sunday||5-10||11-15||16-20||21-25||26-30||>35|
|United States||Rate (item arrived)||5.20%||65.00%||19.70%||5.40%||4.70%||Refund|
|United Kingdom||Rate (item arrived)||9.90%||63.20%||19.10%||3.40%||4.40%||Refund|
|Canada||Rate (item arrived)||2.00%||45.10%||31.40%||17.60%||3.90%||Refund|
|Australia||Rate (item arrived)||21.40%||52.10%||16.30%||5.20%||4.00%||Refund|
|Germany||Rate (item arrived)||11.10%||22.20%||30.30%||20.90%||15.50%||Refund|
|Brazil/Russia/Ukraine||Rate (item arrived)||0.50%||13.10%||43.30%||28.10%||15.00%||Refund|
|NOTE: Brazil/Russia/Ukraine will take much longer than other countries, so the refund time is up to 45 days.|
Ship to Italy :Due to custom reason ,we ship to Italy via registered air mail,buyers in Italy need to pay the additional fees for registered mail.
The shipping charge has covered mailing, packing, warehouse and distribution costs.
International delivery is highly depended on the post service and your local customs. If you do not receive your item on time, please contact us immediately for further assistance. We will be responsible for any damages or losses incurred in the shipping process.
Since there are weight and cubage restrictions on international orders, we are unable to offer you any combined shipping for multiple items.
Important note: Import duties and charges are not included in the item price or shipping charges.Buyer needs to pay
these fees if your local custom requires. Please check with your customs to determine if these additional costs will be prior to bidding/buying.
1. We take pride in our reputation for quality, value and service, so please contact us first if any item is defective upon receipt, return is accepted within 14 days after the buyer received the item.
2. Returned item must be in its original condition and buyer is responsible for return shipping freight.
3. After receiving the return item, we will make a replacement depending on our available stock, if it's not available, we'll inform you and have your payment refunded.
4. To assure our customers with best after-sales service, we offer 90 days warranty against defects for all products sold from the date of receipt.
5. The warranty does not cover driver incompatibility, normal wear, unauthorized firmware upgrade, non-rechargeable batteries, consumables, and damage due to accidents, physical force, water, fire, power surge, acts of God, or other misuse.
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS".
[When you rate the shipping time part please take international transit into consideration.]
Your recognition will make us more confident to develop business and serve you better.
Our goal is to make sure you are a happy buyer and pleasant shopping with us. We are always striving for your 100% satisfaction so if any reason cause you can not full-satisfied, PLS EMAIL US FIRST, WE CAN SOLVE IT! Thank you for your assistant and support in advance!
PayPal is the ONLY payment method we accept at this time. And please arrange the payment if you won the bidding in 7 days or we will have it relist, thank you!