After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you decide that an item is unsuitable, we are happy to offer a refund or exchange within 30 days, on items which are in their original condition, unworn with the tags still attached. If you have been sent the wrong item or your item is faulty please contact us via eBay messages before returning. Returns Procedure Please leave a note inside your parcel with: - Your invoice number - Your name and eBay user ID - Reason for return - If you require a refund or exchange - for exchanges) the item/size required Please package your item securely and post to: Eon, Returns Dept, Pegasus House, Bentalls, Basildon, Essex. SS143BX. United Kingdom. Please keep proof of postage. Your parcel is your responsibility until it reaches us, so we recommend using Royal Mail Registered Post. We cannot accept responsibility for parcels that get lost on the way to us. Unfortunately, we are unable to refund delivery charges or postage costs for items that are unsuitable or don't fit. If we have made an error with your order, or if your item is faulty, please contact us via eBay messages.