After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
•Returns accepted for this item.
• Additional returns policy details:
Your order will normally be posted within 1 to 2 business days after confirmation and verification of your payment information. Orders are not processed for shipment on weekends and holidays. Sorry no pickups are permitted.
We at Megastar4 are committed to ensure you are happy with your purchase. If for any reason you wish to return any unused item please do so within 14 working days of purchase. Enclose a copy of the delivery note you received with your package stating the reason for returning it and clearly stating any exchange required. Items must be returned with all their tags and in the same packaging they arrived in. We can only confirm the refund once the item has been inspected upon receiving it. We reserve the right to reject a return that does not meet the required standards that will allow us to re-sell the item. These items can only be returned to the customer at his/her expense. Please note all our items are thoroughly inspected for any faults before leaving us. If the item does develop a fault we reserve the right to send the item back to the manufacture for inspection before determining the cause and whether or not you will be eligible for a replacement or a refund. Please send the item via a secure delivery service, as we cannot be held liable for any goods lost in transit to us. Please note we can only refund the cost of the item and cannot refund any postage paid for delivery; both for sending and receiving.
Although we offer free postage on some of our items, if you were to return the item back for a refund we reserve the right to deduct the postage cost from any refund due.
Please note that due reasons of hygiene all underwear is non-returnable. Therefore please ensure you purchase the correct size.
If you need to exchange an item for any reason you will be liable for the cost of postage, both for returning it and for us to send it out again. We will send you an invoice for the postage cost via Paypal and once this has been paid we will despatch out the replacement.