After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We are sure you will be happy with your purchases. However we operate a no-quibble 14 day money back guarantee on all purchases.
If your item is damaged, faulty, or not as described, we will provide you with a replacement (where available) or a full refund as soon as is possible, at no extra cost to you. (Please note, in some circumstances we may ask for photographic evidence of the damage before a replacement is sent or a refund can be made).
We are happy to provide a refund if the item(s) is returned to us in original condition, including all packaging. You must contact us within 14 days of receipt of the item. You are responsible for the costs of returning the item(s) back to us. We cannot be held responsible for an item(s) lost in the post when you return it to us so we would recommend you return it by recorded delivery. Upon safe receipt, we will issue you a full refund.
PLEASE BE AWARE THAT WE WILL NOT EXCHANGE / REFUND AN ITEM IF YOU HAVE NOT CONTACTED US WITHIN 14 DAYS OF RECEIPT SO PLEASE CHECK YOUR PURCHASE AS SOON AS POSSIBLE UPON RECEIPT