We are a V.A.T registered company based in the UK.
(V.A.T invoice sent on request).
you confirm your purchase please ensure you have a valid means of payment, once
you confirm purchase we request you pay within 3 working Days. If no payment or
contact from yourself after that we will raise a dispute with EBay, re-list the
item and leave you negative feedback.
If you confirm to buy an item and it is on the weekend or public
holiday it will be dispatched within the next 3 working days on our return back
through PayPal, or, cash on collection only.
ensure your address is up to date and correct on eBay /PayPal as we cannot
accept responsibility for incorrect addresses. Incorrect addresses will result
in you receiving additional postal charges.
you make a “Best Offer” please be fair in your
offer and we WILL consider it, saves wasting each others time…
aim to dispatch all items within 3 working days. Please be aware that once we
have dispatched it to our courier they may then take up to another 3 working
days to deliver it. So please give us at least 7 working days for delivery
before contacting us. However please contact us 1st BEFORE leaving any negative feedback
whatsoever, as we can always contact the courier and find out when it’s being
Before buying a Laptop Battery:
any laptop batteries are listed as compatible they are for guidance purposes
only, and we take no responsibility of mistakes made. You are responsible for
the research of the correct battery for your laptop, so please don’t rely on
our information. You should seek advice from a reputable retailer on Laptops or
IT equipment, or even try the manufacturer’s website for correct or compatible
also note that for the same make and model of laptop batteries shape and size
may differ as per the capacity (6 cell, 9 cell, 12 cells etc…).Please carefully
compare the images of the battery with your own battery, BEFORE you bid/buy our item, as mistakes made by yourself will not
be replaced or refunded.
As with all of our batteries they are
tested on our battery tester and come with a test certificate. We
cannot guarantee a 100% charge as we haven't got the time to
wait for our batteries to charge fully, however they will keep a charge
for at least 30 mins if not a lot longer in
most cases. Any problems with the battery, we offer a 7 days return back to
All our Laptop Batteries are security coded for our records and
in case of wrong batteries being sent back to us.
with regards to batteries that are said not to be working and they get back to
us in satisfactory working order, we WILL issue a refund MINUS the P&P and
negative feedback will be posted.
Discounts for multiple purchases:
order to get discounts for multiple purchases it will have to be stated on the
it is listed you will have to purchase all items in the same transaction in
order to receive your discount. Separate orders going to the same address will
not be counted as a multiple purchase.
multiple purchases are made, please be aware you
may not always get all of your items at the same time, please be patient and if
you need to get in touch with us, please do so BEFORE you leave any Negative feedback.
Any problems, we will do our utmost to sort it out before any negative feedback is left either end. So please contact
us with any query or question and we will do our best to answer it to the best
of our knowledge.
you contact us with a question we will do our
very best to answer it the same day, as long as its not or a weekend or public
holiday. However, please be aware we can get very busy so please be patient and
give us at least 2 working days to respond. If we do not get back to you within
that time please check your spam/junk folder, if no luck there, try again
through email (email@example.com),
eBay messenger or you could always phone us on (01685)
814466 if its urgent. .
Office opening hours are: 9am until 16.30pm.
offer a 30 day refund in the unlikely event of mechanical failure with our
(R.T.B) Return To Base policy, but not on mobile units, i.e. Laptop batteries,
our listed items should work and function as normal unless otherwise stated in
Thank you for your interest, please check out our other listed
items in our shop.