(1)If there's any problem, please do not hesitate to contact us by ebay message, we will reply you within 1 business day. (does not include Public holiday)
(2). Work Hours: Monday to Friday (09:00 am - 5:00 pm EST)
(3). If you do not receive a response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails. Please add us in your contact and email us again.
(1). We accept PayPal only.
(2). After you have won the auction, an email will be sent to your eBay registered email address.
(3). If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.
(4). All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
(5). We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
(1).Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
(2). We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
(3). Items are generally shipped out within 3 business day after yourpayment has been cleared (Sat. & Sun. & Public holiday excluded.)
(4). Orders from the United States will all be shipped out via USPS. The shipment usually takes 2-6 business days (Saturday and Sunday & Public holiday excluded).
(5). We ship internationally. If you cannot purchase to your location, please contact us through eBay messaging for shipping rates to your country. Some countries may have custom duties, taxes, VAT or brokerage fees on items being shipped from the USA. These fees along with any other import rules that apply within your country, or any other delays are the responsibility of the buyer. We are not responsible for any such duties, taxes, VAT or brokerage fees along with any delays of your package.
(6). FAST SHIPPING AVAILABLE - 2 day with UPS or FedEx.
(7). Local pick up is not available.
Return & Refund policy:
(1). We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description. Only new and unused merchandise is eligible for return, as we do not sell used or refurbished items. The watch may only be returned if it has never been worn. Watches that show any sign of wear will not be accepted and will be returned to the customer.
(2). All watches are shipped out with a uniquely numbered wristband attached. All returned items must have the original wristband intact to be considered eligible for a return. Any watch returned without a wristband will not be processed...NO EXCEPTIONS.
(3). If a watch has been resized (e.g. - bracelet links removed) it is NOT eligible for return.
(4). All watches must be returned in the original manufacturer's packaging including manuals, warranty cards (blank), UPC attached, and any other items in the original shipment.
(5). All returns - defective or otherwise - have to be preauthorized. Please contact us within 5 days of delivery of the watch to get an authorization and returning address before sending the item back.
(6). Cost of shipping is non-refundable and $9.00 (shipping cost) will be deducted from any order that was shipped with free shipping. The product cost is refundable when the items is returned and received.
(7). In all cases, buyers pay shipping fees at their own cost to return products for refund.
Feedback & detailed Seller Rating
We only strive for 5 star positive feedback andwill try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 3 business days to resolve the complaint to your satisfaction.