How to pay?
▪ We only accept payment via PayPal, Please pay the item via paypal directly.
▪ We Do Not accept cash and eCheque, etc.
▪ Payment is expected within 48 hours of auction closing.
▪ Payments Made After the 48 hour period may be subject to cancellation based on availability.
▪ If the payment is not received and no response has been made by the buyer,the item will be eligible for a second chance offer or will be re-listed.
▪ "Buy it now" items must be paid for immediately.
How long the item will arrive?
▪ Orders will be dispatched within 24 hours from Our Birmingham Store on business days, from Monday to Friday, and delivered by UK Royal Mail Service . Expected time of arrival (ETA) is:
▪ 1-3 business days
▪ Business days are Monday-Friday, excluding weekend and holidays. The delivery service is offered by post office, post office do not offer service at Weekend and on Holiday.
▪ If you do not receive your item(s) within 3 business days, please try to wait 2 more days. If you still do not receive the item(s).
please contact us, we will check the item(s) with post office.
▪ Please verify your Paypal address during checkout, we are not responsible for any wrong or undeliverable addresses.
We are not able to change the shipping address once payment has been made.
How to get the warranty and return?
▪ We value our customer service as the real and most important product, so we offer one-year warranty and 30-day
money back guarantee for all of our products.
▪ a. Within two months after transaction: As a professional company, we would kindly accept return and request for refunds for
whatever reasons: Full refund with shipping fee or Free exchange for return/exchange of defects or wrong items, and we pay
two-way shipping fee; Full refund or free exchange for return/exchange of Non-defects, which should be in original conditions with
all original package contents, and the buyer should pay the two-way shipping fee for exchange or get refund of item price only. The
safest shopping you can have any-where!
▪ b. After two months but within one year: no return allowed and no refund; the buyer pays the two-way shipping fee for free repair
and no restocking fee; if the buyer would like to exchange for a brand new one, he/she should pay the two-way shipping fee as well
as 10% restocking fee. We guarantee one whole year warranty, excludes any damage caused by the buyer. The fairest and unbeatable warranty service you can have online!
Buy our products with confidence!
How to contact us?
▪ We try to offer the best service to our customers from Monday to Sunday. If you are dissatisfied for any reason, Please feel free to contact us via ebay message before leaving feedback, we will response on the same day. We strive to ensure that you are satisfied with your purchase and will do everything we can to make sure you have a positive experience.