SELLER RATINGS: Please realize dispatch time is NOT the same as delivery time. I cannot control the post office. You are meant to rate MY dispatch time... meaning the time from your payment to my posting. Due to some buyers not understanding this, I am likely going to lose my Top Seller status which means my items will be harder for you to find and might cost you more to buy.
POSTAGE COSTS/TIME: Ebay is not my primary employment and therefore I cannot get to the post office every day. I will post within 5 business days of cleared payment. Please make sure you are happy to wait at least 6 days (UK) for your item before bidding. I do not post on weekends or holidays.
Email for combined postage rates. I use heavy mailers with stiffeners and plastic sleeves which are included in the postage. All items will have Proof of Postage. Anything over £35 will be sent recorded delivery. I don't mind sending regular 1st class with proof of postage if you want, however, this is at your own risk and I will not refund you if the item is lost. If any refunds for items lost in the mail are done, they will be less postage costs with proof of postage provided so you know I'm not BS'ing you. Finally, I will absolutely assist you in filing claims for lost items. You will not be left hanging!
AMERICAN BUYERS: Stuff is taking up to 4-6 weeks to get to you. Please keep that in mind.
RETURNS: Quite simple: For any reason you aren't happy, send it back to me. If I messed up - full refund including return postage. If I didn't mess up - refund of purchase less postage. Email me with anything, I'm flexible so just give me a chance to work things out.
ITEM CONDITION: All items are used unless otherwise stated. I do my best to describe everything as accurately as possible but I'm human and do get it wrong sometimes. I will happily accept returns with full refund + postage when the item is received in the condition it was sent. I am using the Record Collector grading guide and only visually grade. Any records I'm not sure about, I will listen to and note in the description.
After reading all this, if I make a mistake, I would appreciate not receiving bad ratings for item description as I am an honest, independent seller and am trying my best. Please contact me with questions before bidding and I will provide extra photos of sleeve, spine and record condition upon request.
Please feel free to email if you have any questions or concerns as I will happily do what I can to resolve.
Thanks and good luck.