This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
General Returns Summary
PLEASE VISIT OUR EBAY HOME PAGE TO READ FULL RETURN POLICY.(HALF WAY DOWN LEFT HAND SIDE) IN SUMMARY RETURNS/EXCHANGES ARE EASY AND SIMPLE WITH NO RE-STOCK FEE OR CHARGES MADE TO THE CUSTOMER IF OUR SIMPLE RETURN POLICY IS FOLLOWED.
We are happy to exchange or refund items not suitable subject to our Returns Policy. On receipt and inspection of your goods (please note: the law states inspection means examine and does not permit you or your horse to wear or use the items) you deem them as unsuitable and wish to return them you must notify us you wish to cancel the sale within 7 days of receipt of your goods either by email or by letter. We will then send you a link through ebay for our return form to print out or hand copy out via email together with a unique return code (EBAY ITEM NUMBER). No items will be accepted back to Fast Tack Direct without a return code AND return form. If these conditions are not adhered to items will be returned back to the sender at the sender’s expense. All items must be returned to our premises within 7 days of us issuing you with a returns code and return form, at the sender’s expense. We recommend you use a ‘signed for’ or ‘recorded’ service. Fast Tack Direct is not responsible for the goods until they are back in our possession.
Where an exchange of goods has been sanctioned we reserve the right to charge you our costs for posting the exchange goods back out and always for exchange of sale/clearance ranges (please see notes below if you are purchasing from those ranges).
Where a refund has been sanctioned we will refund correctly returned items, within 28 days of item receipt to Fast Tack Direct, via the same method as payment was made.