NEW Acer eMachines em350 EM350 NAV51 NAV50 Genuine UK Keyboard BLK

All our prices are fully inclusive of VAT at the current rate. Our VAT number is GB 897682740 and VAT invoices are provided.
For your own peace of mind, and for Buyer Protection, we ONLY accept payment via Paypal. We do not accept cash, cheque, debit or credit cards, postal orders, bank transfer or any other payment method.
Immediate payment is required on all Buy It Now purchases. Auction purchases and accepted Best Offers must be paid for in full within 3 days.
A payment confirmation will be sent once we have received cleared funds.
Our delivery charges are per item and are clearly stated on all listings.
All orders are subject to stock availability at the time of shipping.
We reserve the right to vary our prices and charges. The total you pay is the total listed price at the time of order.

SHIPPING POLICY:

SMALL PARTS : All small parts are sent first class standard in the UK unless the buyer selects an alternate service.
LAPTOPS & LARGER ITEMS : These items are shipped on a tracked insured service unless otherwise stated.
EU DESTINATIONS : All small parts are sent with Royal Mail International Sign For to ensure full tracking.
For larger items, shipping rates vary for non-local EU destinations, and we reserve the right to pass any additional shipping costs on to the buyer prior to despatching goods.
Items are dispatched within 1 working day.
Delivery to CONFIRMED PAYPAL ADDRESS ONLY. Buyers submitting payment without a confirmed paypal shipping address may be refunded.
No collection available unless otherwise stated.
Please read our full Shipping Policy below for more details.
GENERAL TERMS
   •   All items* are despatched within 1 working day from receipt of cleared payment - with most items shipping the next working day.
   •   Courier items are shipped on a NEXT WORKING DAY service.
   •   Failed delivery attempts will be carded, and shown on the courier tracking page.
You must contact the courier to arrange re-delivery or collection.
   •   Any orders shipped standard 1st class with royal mail do not have tracking. If a delivery is attempted by Royal Mail and a card is left, it is upto the buyer to re-arrange delivery or collect from Royal Mail. Subsequent returns to us will be be re-charged postage.
   •   Failed deliveries returned to us will be refunded within 7 days less any charges for delivery.
   •   You will receive a despatch notification when your order ships and full tracking information will be provided for courier deliveries only.
   •   We do not offer a collection service for ebay items.

PLEASE RETAIN A COPY OF YOUR ORIGINAL RECEIPT.
Your Right to Cancel: 7 days; FULL REFUND
Faulty item within 30 days: Repair or replacement of item where applicable.
Faulty within extended warranty period : Repair or Partial Refund
Please read our full Returns Policy for more details

PLEASE NOTE:
New laptops or pc’s or Dell factory refurbished machines will be subject to manufacturer’s after sales support.
THIS RETURNS POLICY DOES NOT APPLY TO TRADE LISTINGS, NON-CONSUMER TRANSACTIONS or SPARES REPAIR (FAULTY ITEMS.)

Unwanted Purchases/Your Right to Cancel
   You must notify us of your intent to cancel within 7 days of the date the day after delivery to your address.
   Please use the Returns Resolution Centre on eBay to request a refund.
   Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
   A full refund of the order total will be processed.
   The Buyer is responsible for return shipping costs and insurance.
   Sorry, but audio/video recordings or software that you have unsealed are excluded from this policy.

Faulty products – After 7 days

In the event of a fault developing after 7 days of purchase, an item repair will be carried out only if the fault is deemed to be a genuine product fault. This will not apply to items damaged by the customer or items damaged in transit. Return carriage will be at the customer’s expense.
Please use the Returns Resolution Centre on eBay to notify us that your item has developed a fault.

Faulty products – after 7 days within extended warranty period (where applicable.)

Should an item become faulty after 7 days of purchase but within the stated warranty period, we will, at our discretion, offer a repair or a partial cost of item refund, after receipt of the returned item and verification of the fault.
Please contact us via our "Find answers" page; under "Select an item" choose "Enter your item number" and "Continue"; select the topic "Returns" and choose "No, I want to contact the seller" and "Continue".
An advisor will reply detailing the appropriate process to resolve your issue.

Incorrect Orders/Substitutes

In the unlikely event of receiving an incorrect order or a substituted item, please accept our apologies.
Please use the Returns Resolution Centre on eBay to request a refund.
Please return the item in its original condition, and upon receipt we will process a full refund.
We recommend that you re-purchase your item from our Shop under a separate transaction.

General Terms:

If the return is for faulty, damaged or incorrect goods, please enclose the return postage costs which will be refunded once the reported fault is confirmed.
For all returns, please include a reason for return or the nature of any fault(s), your order number, email address, phone number and your eBay user name.
Please print and enclose a copy of your original Paypal transaction.
Please allow up to 7 working days to test and process all non PC returns, up to 14 days for PC and laptop returns by our returns agent, and up to 28 working days for completion of any repairs.
If the item is not found to have a manufacturing fault, or the fault is due to customer misuse, then no refund will be issued, and the buyer will be responsible for any fees for return shipping.
Should you wish for a replacement item, we recommend that you purchase this from our Shop under a separate transaction.
For further information on returning products using the Resolution Centre on eBay, please click here.

The above policies do not affect your statutory rights.

All our products are sold for domestic use for individual consumers in the EU. We recognize that some of our products provide an opportunity for people to purchase as trade. All items purchased on our trade listings, or were buyers have purchased more than 3 of the same type or category of item over any 90 day period, will be classed as trade purchases. All trade purchases are excluded from any stated or implied guarantee and cannot be returned to us under any circumstances. For our full terms and conditions for trade buyers, please contact us.