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Toys & Games

Outdoor Toys & Activities

Playhouses

Garden & Patio

Garden Structures & Shade

Wendy Houses

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NEW CHILDRENS WOODEN PLAYHOUSE TIMBER TOWER PLAY HOUSE KIDS WENDYHOUSE TIMBER

See original listing

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Item condition:

New

Ended:

10 Aug, 2012 22:49:42 BST

Price:

£329.87

[

History:

4 sold

]

Postage:

£19.97 Economy Delivery | See details

Item location:

Leeds, United Kingdom

Seller:

direct_garden_buildings (4446

)

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Description

Item number:

230824383692

Seller assumes all responsibility for this listing.

Last updated on 10 Aug, 2012 12:05:32 BST View all revisions

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Item specifics

Condition:	New: A brand-new, unused, unopened and undamaged item. See the seller's listing for full details.	Type:	Playhouses
Length:	7ft	Sub-Type:	Playhouses
Width:	5ft	Material:	Wood
Play Equipment Type:	Playhouses

Home Delivery Direct

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------------- BRAND NEW -------------

Wooden Childrens Tower Playhouse

Tongue & Groove Cladding

7' x 5'

Accessories not included

Description

The Tower playhouse is a beautifully designed to stimulate creative and imaginative play. Children will love this cleverly designed split level play area with playhouse above and shaded area underneath, ideal for a sandpit or bark chipped area. The high standard build ensuring it meets European Toy Standard EN71. The playhouse is clad in Tongue and Groove boards with roof and floor construction with solid sheet board. For added reassurance building is pre glazed with safety Styrene. The depth shown includes a 1’11" (0.33m) veranda. In addition the Tower features a front balcony with balustrading and an access ladder that can be fitted either side.

We strongly recommend that children use this or any raised play structure under adult supervision at all times

The Playhouse is certified by TUV Safety Testing BS EN-71 European Toy Standards.

Please Note: Due to continual safety testing and improvement, the door configuration may be slightly different to the product shown. We strongly recommend that children use this product or any other raised play structure under adult supervision at all times. The playhouses do not come pre painted but come pre-treated with a water based timber treatment for protection during transit. In order to receive the full 10 year anti-rot guarantee, it is necessary that you treat the garden building with a high quality, spirit-based, timber preservative prior to or shortly after construction. This will protect the timber from weathering and will need to be repeated accordingly in relation to manufacturer’s instructions.

Features

010.jpg image by Direct_Garden_Buildings

Tongue & Groove Cladding

The planed finish makes it more resistant to moisture and the shiplap profile aids water run-off. Interlocking T&G board construction makes the building stable and robust.

fff4b69b.jpg image by Direct_Garden_Buildings

Free Roofing Felt

This garden building comes with free roofing felt

034.jpg image by Direct_Garden_Buildings

Double Framed Corners

This building features double framed corners for added strength and stability.

Grooved Treads

Ladder has grooved steps to prevent your child from slipping. Ladder can be fitted either side

Round Edge Framing

Internal framing is planed and rounded to avoid splinters to hands and also makes it resistant to resistant to moisture

030.jpg image by Direct_Garden_Buildings

Anti Rot Guarantee

This Product carries the 10year Anti Rot guarantee as long as the garden building is well maintained

17a0ba5c.jpg image by Direct_Garden_Buildings

European safety standard

Tested by TUV to the EN71, the European safety standard for Toys

680d5f19.jpg image by Direct_Garden_Buildings

Styrene Glazing

EBuilding prefitted with Safety Styrene glazing.

Specification

Size:	7' x 5'
Platform Height:	3' 2" (0.97m)
Width:	4' 11" (1.5m)
Depth:	6' 8" (2.03m)
Eaves Height:	7' 6" (2.28m)
Roof Height:	8' 7" (2.62m)
Door Height:	3' 6" (1.08m)
Cladding Thickness:	12mm Tongue and Groove
Cladding Material:	12mm Shiplap Tongue and Groove
Framing:	27 x 32mm
Single Door Width:	2' 0" (0.60m)
Glazing Material:	2mm Styrene
Anti-Rot Guarantee:	10 years
People Req'd To Build:	2
Cladding:	Tongue & Groove Cladding
EN71 Safety Tested:	Yes
Baltic Sourced Pine:	Yes
Double Storey:	Yes
Saturday Delivery:	Limited availability. Charges apply.
Express delivery:	Limited availability 2-4 day Leadtime. Charges apply.
Roof Type:	Apex Roof

Delivery

The building is delivered direct and you will receive a call 24/48hrs prior to delivery to agree a day so it is very important you supply us with a daytime contact number.

Delivery is approximately 7-10 working days*.

Available to UK Mainland, Northern Ireland and Eire excluding some parts of Scotland and off shore Islands.

Please check your delivery post code applies before ordering to avoid possible disappointment. If unsure please contact us with your post code.

* For delivery to Northern/Southern Ireland, parts of Scotland, Devon and Cornwall, please allow additional 7-10 working days.

Business seller information

Home Delivery Direct Ltd

Contact details

Company registration number: 6749287

VAT number: GB 997923346

I provide invoices with VAT separately displayed.

Print version Terms and conditions of the sale

Terms & Conditions
Your statutory customer rights are not affected.
A. Definitions
'The Company'
Home Delivery Direct of 16A The Avenue, Horsforth, Leeds, West Yorshire, LS18 5JW
Telephone: 0844 500 1415
Email homedeliverydirect@yahoo.co.uk
'The Customer'
The person, company or organization purchasing goods or services from 'The Company', as shall be entered within the 'customer' section of all Company sales order/ecommerce/invoice documentation.
'Premium Delivery Service'
Premium delivery service refers to any time or date specific delivery options available on selected items for an additional charge. This includes, Next day, Saturday, Sunday, Breakfast, Evening, "Pick your day" and Friday. Normal deliveries based on the typical product delivery timescale are as advertised and therefore not classed as part of the Premium delivery service.
offer installation service options upon many ranges - usually undertaken by the manufacturers themselves.
B. Overview Of Terms & Conditions
These terms and conditions (last updated October 21st, 2010) shall apply to the sale and supply of garden buildings and associated services by 'The Company', to the entity hereby referred to as 'The Customer'. 'The Company' means of good practice and retail compliance is primarily regulated by 'The Consumer Protection (Distance Selling) Regulations 2000', in addition to the 'Sale of Goods Act 1979' and other statutory instruments. This document contains references to the said regulations and has been supported with background information gained from the web sites of related parties, being; OFT (Office of Fair Trading), DTI (Department of Trade & Industry) and Trading Standards Central. Any order placed by 'The Customer' whether in person, by telephone, by mail or online (ecommerce) shall form a legally binding contract of sale, thus whilst the below terms are extensive they are given to define and protect the due rights of both 'The Customer' and 'The Company'.
1. RETENTION OF TITLE/OWNERSHIP
1.1 Legal ownership of any goods supplied shall remain vested to 'The Company', until such time that full payment of order/invoice monies has been received from 'The Customer'.
1.2 Should the 'The Customer' obtain goods prior to full payment, 'The Customer' accepts that 'The Company' retains the right to demand and receive immediate settlement of all outstanding monies prior to transfer of ownership, or the 'The Customer' grants 'The Company' unrestricted access to reclaim the goods, at which point the order cancellation process 7 shall be instigated. The saleable condition of the goods prior to any reclaim is sole the responsibility of 'The Customer'.
2. PRICES
2.1 All pricing as shown upon 'The Company' literature and this web site are shown in (£) Pounds Sterling.
2.2 All pricing as shown upon 'The Company' literature and this web site are shown inclusive of the current prevailing rate of Value Added Tax (VAT). 'The Company' VAT number is 6749287.
2.3 
2.4 
2.5 
2.6 For orders where 2.5 applies, 'The Company' shall notify 'The Customer' of; (a) whether their location is serviceable, and (b) any extra delivery or service charges.
2.7 Should 'The Customer' accept our revised service and pricing offered under 2.6 the order shall be revised and proceed. If declined, 'The Company' will cancel 'The Customers' order and refund all order monies received.
2.8 'The Company' pricing is reviewed upon a calendar monthly basis, but revisions will be applied at any time for; (a: increases) material and manufacturer price rises, or (b: reductions) offers or promotions as defined.
2.9 'The Company' reserve the right to offer 'The Customer' reduced pricing should they; (a) use a voucher code, (b) offer volume incentive, or (c) offer other incentive where discretion can be applied.
2.10 'The Company' cannot retrospectively apply pricing changes once an order has been fully processed.
2.11 'The Company' cannot retrospectively apply a voucher code to an order once it has been fully processed.
2.12 Prices stated on pro-forma invoices issued by 'The Company' are only valid until the valid date stated on the pro-forma. Pro-forma orders where payment is received after the valid date may be rejected if the product price has changed. Upon rejection, any payment received will be duly returned.
3. PAYMENT
3.1 'The Company' standard payment terms are full payment with order.
3.2 Payments are only accepted in (£) Pounds Sterling.
3.3 Payments are only accepted by the following means; cheque (made payable to Home Delivery Direct Ltd), BACS (electronic banking), Visa, MasterCard, Maestro, Visa Delta, Paypal and Electron.
3.4 Upon cheque-based orders, goods shall not be released until such a cheque passes clearance and the funds credit 'The Company' bank account.
3.5 'The Company' actively strive to prevent credit/debit card fraud. All card-based orders without exception are subjected to cardholder name, address and other security checks as deemed essential.
3.6 'The Company' retain the right to undertake any third party search as necessary, such as via 'The Company' card processing organisation, to satisfy that 'The Customer' card details are valid.
3.7 It is the responsibility of 'The Customer' to always provide their registered cardholder address when requested. Any processing delays caused by incorrect data provision will not be at the fault of 'The Company'.
3.8 'The Company' reserves the right to alter the standard payment terms of any customer if deemed appropriate, or where special terms form part of a package deal or offer.
3.9 'The Company' reserves the right to reject orders should details supplied by 'The Customer' fail to pass security checks detailed in 3.5 and 3.6
4. DELIVERY
4.1 'The Company' shall aim to fulfil all orders at the earliest opportunity subject to 4.3, using the distribution infrastructure provided by the manufacturer of the branded product chosen.
4.2 'The Company' delivery periods as published are given in good faith and are anticipated, based upon past performances. Delivery can occur sooner or later than the anticipated timescales.
4.3 The delivery period will commence from point of cleared payment, thus (a) next working day upon card-based orders, and (b) clearance of funds upon cheque-based orders.
4.4 Delivery periods are provided in working days (i.e; 20 working days = 4 weeks), to account for the incidence of public holidays and that manufacturers transport operates weekdays only.
4.5 Deliveries are made weekdays only, typically during the hours of 7.00am to 7.00pm, however this can vary. 'The Company' is not able to offer timed deliveries.
4.6 The party delivering on behalf of 'The Company' shall be instructed to contact 'The Customer' to advise a delivery date near the term of their order. Notice may vary between 1 and 5 working days.
4.7 Product delivery (supply only) shall be to kerbside or driveway only. It is at the discretion of the carrier or delivery driver, should they decide to transit the goods to an alternative point upon the property of 'The Customer'.
4.8 Where the 'The Company' is not the manufacturer, it cannot be held responsible for delay in delivery caused by; (a) the manufacturing process, or (b) third party such as a contracted carrier.
4.9 Should the delivery period extend beyond (whichever is longer) that published, subsequently notified or 30 days after the date of order (as section 19 of the Distance Selling Regulations) 'The Customer' can cancel their order without penalty.
4.10 It is the responsibility of the 'The Customer' to provide free and unobstructed access for product delivery and subsequent usage. Any failed, abortive or return delivery charges shall be recovered from 'The Customer' at cost.
4.11 'The Company' products are mainly large and sectional that will not fit through a pedestrian door. As 4.10, it is the responsibility of 'The Customer' to notify any access concerns to 'The Company' at point of order.
4.12 In the interests of Health & Safety for 'The Company' employees, manufacturers or contractors, on delivery our bulky products shall not be; (a) lifted over walls, fences etc, and (b) transited to other floors other than highway level.
4.13 All delivered goods have to be signed for (POD) by the 'The Customer' or their appointed representative, at which point responsibility and risk of the goods (not title if unpaid) shall pass to 'The Customer'.
4.14 If 'The Customer' cannot be in attendance on delivery, prior written authority and acceptance of responsibility to leave the unattended product must to sent to homedeliverydirect@yahoo.com.
4.15 'The Company' will not bear any abortive costs arising from 'The Customer' due to a failed delivery, as the delivery process is operated by each manufacturer beyond the control of 'The Company'.
4.16 "Expected", "Typical", "Anticipated" and "Estimated" delivery dates stated on 'The Company' website and associated literature do not imply guaranteed delivery dates. See also 4.17
4.17 Where a 'premium delivery service' is selected (not available on all products) it is the responsibility of 'The Customer' to provide working daytime contact telephone number(s). Failure to do so may result in delays to the expected delivery.
4.18 Should a 'premium delivery service' fail to occur on the expected date 'The Company' shall reimburse the cost of the 'premium delivery charge'. Reimbursement will be limited to the 'premium delivery service' fee paid by 'The Customer' at the time of ordering. See also 5.7 and 5.8
4.19 The 'Premium delivery service' is subject to real-time stock levels. Should 'The Company' be unable to provide the 'Premium delivery service' due to low stock levels, the 'premium delivery service' fee shall be refunded to the customer. See also 4.18
4.20 It is the duty of 'The Customer' to make themselves available to be contacted prior to delivery. Should 'The Company' or its chosen agent is unable to contact 'The Customer' the delivery of the order will be adversely affected.
4.21 'The Company' is not liable for delivery delays or failures caused by factors outside of 'The Company' control including "Acts of Nature", adverse weather conditions, road accidents, vehicle breakdown or personal illness. See also 4.18 and 4.20
4.22 Delivery shall only be made to a registered residential or commercial address. Delivery will not be made to an allotment, car park, waste ground etc unless granted in writing by ‘The Company’.
5. ERECTION
5.1 All products are sold and supplied for self-assembly only by 'The Customer', unless otherwise stated.
5.2 Where an erection service option is shown and selected by 'The Customer', this service will be undertaken at the stated cost in a diligent and professional manner.
5.3 To ensure erection can be completed, the customer must; (a) provide a concrete or paved base, being firm, square (diagonals) and level (by spirit level) - no less than the size of their chosen product, (b) ensure 600mm (2') unobstructed access is provided all around the proposed site, (c) no trees, branches or similar encroach upon the proposed site or working space, and (d) provide clear external pedestrian access (not height or turn limited) to allow unimpeded passage of the product sections or components.
5.4 If on arrival the base prepared by 'The Customer' does not comply to 5.3 or offer serviceable support for the product as defined by the manufacturer, 'The Customer' shall be liable for an action of their choosing as defined under 5.5 or 5.6.
5.5 Upon abortive installation, the product can be left for self-assembly by 'The Customer', but the erection service fee or 10% of product price (whichever is greater) shall be retained to account for the abortive labour costs.
5.6 Upon abortive installation, the product can be left until 'The Customer' provides an appropriate base, at which point a return erection visit can be arranged upon payment of an additional charge similar to that defined in 5.5. The initial fee having been retained to account for the initial aborted labour costs.
5.7 For supply only orders, the customer should not arrange or commence any erection service privately until they have received their product and have fully checked that their product is both complete and sound.
5.8 'The Company' will not bear any abortive costs arising from 'The Customer' or their privately employed labour, due to the failure of 'The Customer' to check the product as defined in 5.7, or while awaiting receipt of any missing or replacement parts.
5.9 See section 13.3 regarding personal injury.
6. SHORTAGES/DAMAGE
6.1 'The Customer' shall inspect the goods and notify 'The Company' within seven days after the day of receipt of any shortages or damage to the said goods.
6.2 Shortage or damage should be reported with detail, either in writing to 'The Company' address, by email to homedeliverydirect@yahoo.com. Telephone claims will not be accepted.
6.3 Upon approved claims within the period defined in 6.1, the manufacturer will forward the replacement parts usually within 5 to 10 working days, subject to stock level.
6.4 Guarantee claims made by 'The Customer' after the period as defined in 6.1, shall only be considered at the discretion of the manufacturer and not 'The Company'.
6.5 All statements made relating to guarantee periods are to be honoured by the relative manufacturer. 'The Company' shall assist with any guarantee claim but shall not bear responsibility.
6.6 We reserve the right to decline any replacement request should damage or miss-use of the product have occurred upon 'The Customer' property or during self-assembly.
6.7 'The Company' will not be liable for any costs incurred by 'The Customer', should they fail to inspect and satisfy themselves that the product is sound and complete prior to self-assembly, see also 5.7 and 5.8.
6.8 Replacement(s) for shortages or damage reported on 'Premium delivery service' orders would be arranged using the 'Standard' delivery. The initial service charge will be retained to account for the initial delivery service.
6.9 See section 13.3 regarding personal injury.
8. REJECTED GOODS (CANCELLATION)
8.1 All goods are newly constructed for sale or to order, as described upon 'The Company' web site. We do not retail seconds or ex-display products, thus rejected goods are an extremely rare event.
8.2 Should 'The Customer' wish to reject their goods through fault or damage, this must be undertaken within 7 working days after the date of delivery (except 8.4), as defined by section 11, part 2 of the Distance Selling Regulations.
8.3 'The Customer' should notify 'The Company' of their rejection of the goods by durable means as defined by part 10 of the Distance Selling Regulations; either in writing to 'The Company' address, by email to homedeliverydirect@virginmedia.com .
8.4 'The Customer' has no right to reject at any time should their order include a personalised requirement i.e; optional fixtures, adaptations or preferences. In this case section 6. Shortages / Damage would apply.
8.5 The statement in 8.4 is formed from the 'Exceptions to the right to cancel' section 13, part c of the Distance Selling Regulations; which refers to "goods made to the customer's specifications...".
8.6 It is the responsibility of 'The Customer' to retain possession and take reasonable care of the goods, until the goods have been returned to the possession of; 'The Company', the manufacturer or a carrier appointed by either.
8.7 For justified rejection, 'The Company' shall be bear all return costs, being the limit of liability for a rejection.
8.8 If on return the product is found to be sound, complete and as described for sale, the return charge process 7.6 to 7.11 will apply and be deducted from the order monies held.
8.9 If on return the product is found to be have been abused or damaged whilst on site, or having been erected, 'The Company' shall retain the right to deduct from the order monies held any losses levied by the manufacturer.
8.10 'The Company' will not profit from any return charges received from 'The Customer'. A return charge will always equate to the cost 'The Company' expended.
8.11 Reimbursement (refund) of rejected order monies, less charges defined in 8.8 to 8.10 if due, shall be made in a period not exceeding 30 days as Section 14, part 3 of the Distance Selling Regulations.
8.12 (As 7.13) Statute states that a product should be returned in its original condition, thus fit for re-sale as new. We shall therefore reject the return of any product where assembly has been commenced, thus rendering the product as 'used'.
9. COMPLAINT
9.1 In the event of any complaint or grievance, 'The Customer' should initially make contact by telephone on 0844 8500 710, followed by a formal email complaint to homedeliverydirect@yahoo.com or letter to 'The Company' address.
9.2 For efficient handling, 'The Customer' should state upon all correspondence; (a) their name, (b) their address, (c) their sales invoice number, (d) the product, and (e) a description of their complaint.
9.3 We shall endeavour to promptly resolve any complaint and/or respond with our stance. Should a response not be received within 5 working days, please send a "Second Request" for the attention of The Manager.
9.4 It is the intention of 'The Company' to resolve any dispute fairly, amicably and to the satisfaction of all parties concerned at the earliest opportunity.
10. PRIVACY
10.1 We are committed to protect and respect customer privacy.
10.2 We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
10.3 Any personal details given by 'The Customer' shall not be passed or made available to any other company, organization or third party with the exception of 10.4.
10.4 To enable us to efficiently fulfil your custom, 'The Customer' contact name, telephone number and address shall be passed to our manufacturers to enable direct delivery and communication.
10.5 'The Company' shall only use 'The Customer' telephone and email contact details when deemed appropriate and necessary to discuss and fulfil their order.
10.6 'The Company' will not pass to any third party the details of the subscribers of 'The Company' email newsletter.
10.7 Subscribers of 'The Company' email newsletter retain the right to be removed from our database at any time by selecting the 'unsubscribe' function at the base of any newsletter received.
10.8 'The Company' will not contact any previous customer post-sale for marketing purposes.
11. SECURITY
11.1 
11.2 
11.3 
11.4 
12. REVIEWS
12.1 All reviews placed via email or our web site shall remain anonymous. No personal contact details shall be shown.
12.2 As reviews are anonymous we're unable to reply, thus no order specific content should be submitted.
12.3 For all orders we shall issue 'The Customer' with an email 'review reminder', 50-60 days after transaction.
12.4 We retain the right to correct grammar upon any review, but not the content.
12.5 All reviews submitted are subject to 'Company' vetting. We retain the right to approve, disapprove or display at our discretion.
12.6 For continuous product improvement and monitoring, we reserve the right to forward any review to the product manufacturer.
12.7 To ensure we receive genuine product feedback, only 'The Customer' has the ability to submit a product review; via the 'review reminder'.
13. MISCELLANEOUS
13.1 If 'The Customer' wishes to amend their order post-sale (i.e; after order processing), a nominal £15 'Administration Charge' shall be levied to account for the manual handling of all documentary and payment revisions in line with any post-sale 'Customer' instructions; extra-over to any material or service cost adjustments/revisions.
13.2 Should the product ordered by 'The Customer' become unavailable, 'The Company' reserves the right to arrange the supply of an alternative product of a similar nature and value where appropriate or to arrange a refund for 'The Customer'.
13.3 It is the responsibility of 'The Customer' to take reasonable care during the assembly and use of the product(s). 'The Company' shall not be held liable for any damage or personal injury caused by misadventure, negligence or misuse of the product(s).
14. LAW
14.1 These terms and conditions shall be interpreted in accordance with UK Law.
14.2 All sales conducted through 'The Company' are subject to these terms and conditions.

21. Anti-Rot Guarantee (Timber Buildings only)
________________________________________
21.1 Unless otherwise stated our timber garden buildings are pre-treated with a water based timber treatment for protection during transit. In order to receive the full 10 year anti-rot guarantee, it is necessary that you treat the garden building with a high quality, spirit-based, timber preservative prior to or shortly after construction. This will protect the timber from weathering and will need to be repeated accordingly in relation to manufacturer’s instructions.
21.2 This guarantee covers fungal decay and insect attack. The guarantee does not cover movement, warping or splitting of the timber over time.
This warranty is only valid in the UK.
21.3 Validity of Guarantee
The guarantee is invalid if:
• The building has not been constructed on a firm level base 
• The building has not been constructed or installed as per the instructions 
• The building has been customised in any way 
• The person claiming is not the original purchaser of the building 
• The building has not been treated immediately once constructed and every 12 months thereafter 
• The buildings has been touched by an external wall or in contact with a tree or a bush. As this would allow moisture to penetrate the building 
• All of our products are sold for domestic use only

Returns policy

Return policy details
Return policyA. Returns -------------------------------------------------------------------------------- A.1 The Buyer may return any delivered Goods within 7 days of delivery for any reason whatsoever including simply a change of mind. The Buyer must notify the Seller in writing via email to homedeliverydirect@yahoo.co.uk A.2 The Seller will not accept returns or cancellations if the Goods have been assembled, altered by applying chemicals or paints to the surfaces or by altering or customising the Goods in any way or doing anything that could be deemed to be an act of the Buyer accepting the Goods as his or her own. The Buyer must keep any Goods he or she intends to return to the Seller in good condition. The Goods must be returned in the same condition as the condition in which they were delivered. If Goods are delivered flat packed they must be returned in the same condition including complete disassembly. Care must be taken to ensure that Goods returned are packed well to avoid damage or loss in transit. Goods returned which cannot be sold as new due to damage or wear and tear may be subject to a reduction in the refunds given. B. Refunds -------------------------------------------------------------------------------- B.1 The Seller will process refunds within 30 days. If a refund has been requested once the product has left for delivery or has already been delivered, the 30 days commence from the time that the product has been returned to the supplier's premises. Where exchange rates of currency are involved, the refund will be made in £GBP at the current exchange rate. The Seller does not accept any responsibility for any loss or gain caused by changes in the exchange rate between the time of ordering and the time of issuing the refund.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

Return policy details

Return policyA. Returns -------------------------------------------------------------------------------- A.1 The Buyer may return any delivered Goods within 7 days of delivery for any reason whatsoever including simply a change of mind. The Buyer must notify the Seller in writing via email to homedeliverydirect@yahoo.co.uk A.2 The Seller will not accept returns or cancellations if the Goods have been assembled, altered by applying chemicals or paints to the surfaces or by altering or customising the Goods in any way or doing anything that could be deemed to be an act of the Buyer accepting the Goods as his or her own. The Buyer must keep any Goods he or she intends to return to the Seller in good condition. The Goods must be returned in the same condition as the condition in which they were delivered. If Goods are delivered flat packed they must be returned in the same condition including complete disassembly. Care must be taken to ensure that Goods returned are packed well to avoid damage or loss in transit. Goods returned which cannot be sold as new due to damage or wear and tear may be subject to a reduction in the refunds given. B. Refunds -------------------------------------------------------------------------------- B.1 The Seller will process refunds within 30 days. If a refund has been requested once the product has left for delivery or has already been delivered, the 30 days commence from the time that the product has been returned to the supplier's premises. Where exchange rates of currency are involved, the refund will be made in £GBP at the current exchange rate. The Seller does not accept any responsibility for any loss or gain caused by changes in the exchange rate between the time of ordering and the time of issuing the refund.

Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

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