you can probably tell photography is not my strong point but honesty
is, so if you have anything else you want to know? Just ask.
Postage costs - I try to
be fair about postage costs. We charge only cost plus the VAT that
we have to charge. The good news is, that if you buy more than one item
from me I will usually reduce postage costs AND the more you buy the
more the reduction. Please see postage costs quoted for this item on
this listing, there is a postage tab just below the photo that shows
postage options and costs for first and additional items. The bad news - e bay’s
calculator is not flexible enough to mesh with Royal Mail’s charges
so if e bay doesn’t combine postage automatically, or if you buy several
different items or even if you have bought more than 3 of any one item,
ask for an invoice, that way I can combine the postage costs. This will be done asap but within 24 hours. But for
several smaller items, this usually means you get a big reduction AND I
can post them first class. (Reductions tend to be less for overseas buyers, sorry) Just be assured I will do my best for you. In
the past I have refunded over-payments when new/naive buyers have paid
too much. That is no longer possible with our new Royal Mail contract as
we pay average prices. But
please it is much easier and more efficient if you request an invoice
before you pay. Again it's that honest streak in me! I'll never be a
UK PROMOTIONAL POSTAGE DISCOUNT
To UK buyers* - no matter how many items you buy from me the MAXIMUM postage you will be charged is £8.50.
This will be delivered by Parcelforce on a 24-48 hour delivery with a tracked service
Small print - Timing of 24-48 hours starts after collection from us, which will usually be at midday, the day after you pay.
offer applies to all UK residents unless you live in the Scottish
Highlands or anywhere not on the mainland e.g Isle of Wight. It looks
like this would be a maximum of £10-£15 but please e mail me with your
postcode for a quote if you are not UK mainland
This is a relatively new system on e bay and I am not sure I, or maybe they, have ironed out all the bugs yet, so
if this does not show automatically on your invoice then please e mail me. Diane :-)
Overseas postage / shipping information
- We are happy to send items overseas and we appreciate our overseas
buyers.We send a high proportion of items overseas every day and mostly
items arrive within 3-10 days. Below please find information about
Western Europe delivery is usually 3-7 days
Eastern Europe - delivery is usually longer - varies widely from 5-25 days
Australia is our most popular long distance destination and items usually arrive within 5-7 days
USA e bay have ruled that we can now only send to USA
by a tracked service, I am sorry but this does add to the cost for the
buyers BUT I agree with e bay as we have had many issues because of
Homeland Security / Customs delaying items and US buyers being
dissatisfied. This has obviously caused e bay issues too. So US buyers
please select the Airsure option when ordering.
Mail do not consider an overseas parcel 'lost' unti it is 25 days
overdue. Only THEN can I refund or replace. Except for the following;
we post items immediately and Royal Mail are fantastic, postal services
in other countries are a lot less efficient. If you come from these
countries, please note;
Russia - items can take 6-8 weeks to arrive, but I believe most Russians already know the system,
South America shipping time seems to be 4-6 weeks.If you are not happy to wait that length of time, please do not buy from us.
you have any problems with any of my items just let me know immediately
and I'll sort it out. I have 6 figure feedback with very few negatives.
This is because when occasionally there has been a problem I have
always tried to sort it out! Though occasionally some buyers haven’t
realised that if they contact me (or hopefully any seller) we actually want to
sort out the problems. So PLEASE contact me if you are unhappy with my
items or my service before leaving neutral or negative feedback. Give
me a chance to put things right first!
of the problems I have had are because Royal Mail has lost the parcel. I
do always get a proof of posting, but Royal Mail do not consider a UK
parcel ‘lost’ until it is 15 days overdue. Only THEN can I
refund/replace etc. We have to allow Royal Mail to sort their problems
note all Parcels posted through Royal Mail are insured for up to about
£35 so for most of my items further insurance is not necessary.
really hurts being left an unfair feedback. Please think about that
if/when you leave negative feedback, I DO take it personally. I am
honest, I bend over backwards sometimes to be reasonable,
responsible and efficient but despite that as one of my buyers put it if
it's not gold plated and delivered yesterday you can't please everyone!
But I try hard to have only satisfied customers.
note we always try to post on the day or the next working day after I
have received payment. Normally any item paid for by 3.30 any weekday
will be posted the same day but life happens and so that is not always possible, but we try our best! I believe 99+% of my items are posted within 2 working days of payment.
where buyer selects next day tracked option will be dispatched at 4.30
each weekday, if paid after 4.30 then item will be posted the following
Here are a few feedback comments about speed of dispatch.
(All these items were posted in the 2 week run-up to Christmas)
SUPERB SERVICE, ORDERED ON 23/12, ARRIVED 24/12. As described also, excellent.
Exceptionally prompt dispatch of goods, many thanks.
Ordered pm 23/12 arrived 0830 24/12! Great service!
Good communication, super quick delivery. Very many thanks !
Fantastic fast service. Thanks very much!
Delivery was so fast, it seemed to arrive as soon as I'd pressed confirm payment
Very very pleased with service, my item arrived less than 24 hrs after ordering!
Arrived next morning wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lightning quick delivery item as described a1
note about once a month I am often away for a couple of days, usually
with access to a computer so I can probably answer queries etc, my staff
are able to post out 99% of items but I’m unable to deal with some
queries or problems on those days. Sorry but these are my respite breaks
(I have 2 disabled children) and these are absolutely vital!! I do try
to take them so there is as little disruption to e bay buyers as
feedback comments are all taken from comments received over approx only
2 weeks. And all in the exceptionally busy run up to Christmas. Please
see that I try to please.
Fast delivery great e bayer a+ how it should be done many thanks merry Christmas
Super value & fab.comms. - 1 of the best E bayers I have dealt with - many thanks
Excellent e bayer-goes beyond what's expected thank you A++++++++++
Good communication, speedy delivery and trusted seller!!! great E bayer!!!
A trader you can trust, sorted problem promptly with no hassle. Thank you
E baying at it's best. Thank you for an easy, pleasant transaction.
Amazingly speedy delivery and lovely coms e bays very finest!!!!
Item as described from a genuine seller....recommended A++++++
Arrived quickly, as described – E bay as it should be. Thank you very much
Efficient, with a liberal helping of excellent. Recommended Seller. A+++++++++++
Absolutely faultless in all areas. Would (and have) recommend to all. A+++++++++
A fantastic company - can not rate highly enough!
Excellent communication, genuine seller.
Great item really pleased thanks very much great e bayer very helpful.
This lady HAS 2have a private line 2 the Almighty, extraordinary! Teach me 2 plez like U!!
The best e bay seller ever! Brilliant
Quick delivery, did everything to ensure I got my items and more THANK YOU!
Very understanding seller, will use again- many thanx
Very honest re: delivery details, accurate and excellent buy. Would use again.
Had problems with first package which was sorted immediatley! great ebayer, A+++
Excellent ebayer, great communication and attention to detail superb A++++++++++