This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
We want you to be happy with your purchase,
We do try to describe our items to the best of our ability and do not intend to mislead you in anyway with the description.
If you are not satisfied with your purchase because of a genuine mistake on our part I.e Faulty goods,
we will provide you with a refund for the item once it has been returned to us in its original condition.(postage is non refundable)
Refunds or a replacement are given provided you contact us within 3 days of receipt of the item and returned to us within 14 days of auction.
In all cases, buyers pay shipping at their own cost to return the products to us for an exchange or refund,(postage cost is non refundable).
All items returned to us as undelivered,then the customer must pay for the items to be resent before it is dispatched again.
There is no postage on a Saturday or Sunday.
Postage is Monday to Friday,We go to the post office everyday so if you make your payment before 10 Am then your parcel will be posted the same day.If it is after 10 Am then your parcel will be posted the following day.
We always obtain and keep proof of postage and have them on record if you wish for us to send you proof please let us know.
We cannot be held responsible for the postage times once we have posted the item,as it is clearly down to the postal services.
If you need to make a claim with Royal Mail for a missing parcel we will help you with the claims process.