NEW Doc M Disabled Toilet and Bathroom Pack, Basin Rails Seat Tap Waste - White

We Do Bathrooms For Less is a trading name of E Com Sales Ltd

We've been supplying plumbing and bathroom products for over 30 years.

Everyone likes a bargain, that's why at We Do Bathrooms for Less, we work on small margins. We're constantly sourcing new and unique premium quality goods at the lowest possible prices to suit the needs of our customers. Our range is always increasing, we add products to our eBay store on a daily basis.

We also provide an excellent delivery service, often combining orders to save you delivery fees.

If there's anything we can help with, please don't hesitate to contact us via eBay Questions or by phone on 0208 207 0441 and we will do our best to assist you. Your comments and suggestions are also always appreciated and will help us to improve our services and understand your future needs.

Best Regards,
We Do Bathrooms For Less

Returns:

All returns are accepted in line with the Office of Fair Trading's Distance Selling Regulations in the UK.

Return of Goods Following Cancellation:

If you wish to cancel your order, please follow the steps below. You must give us notification in writing or by other durable medium (including email) of the cancellation within 7 days after the day you receive the order.

• Obtain a returns form and authorisation number from our customer services department.
• Fill in and return the form, and attach a copy to the goods being returned.
• Return the goods to us, by a tracked or signed method.

Goods to be returned must be undamaged, complete, unused and with their original packaging. Do not allow carriers or any other party to destroy any packaging, the packaging is specifically designed for each piece and is deemed as part of the item.

We will not be held liable for the loss or damage of any goods on return to us, it is therefore in your interest to ensure that the goods are returned insured, using a tracked or signed for service.

After the statutory 7 day period has expired we will be unable to accept the return of any goods unless they are deemed faulty. No claims will be accepted after 28 days from date of order.

It is the customer's responsibility to pay for the return of goods following the cancellation of an order. On receipt of the goods in a satisfactory condition, we will refund the original purchase price of the goods.

Subject to your statutory rights, goods which are custom made or altered to suit requirements may not be returned, nor will we provide any refund, unless they are defective or have been damaged during the course of delivery.

Please note: All 'B Grade' and items advertised as 'New other' are excluded from our standard returns policy. Such items are 'Sold as Seen' and are not eligible for refund or return.

Duty of Care:

It is the customer's responsibility to take reasonable care of the goods while in their possession, any damages resulting in a failure to exercise that care will be charged for accordingly.

E Com Sales Ltd T/A We Do Bathrooms for Less

Head Office Address (For Correspondence Only):
38 The Brentano Suite
720 Centennial Court
Elstree
Hertfordshire
WD6 3SY
United Kingdom

Warehouse Address (For Collections and Return Deliveries Only):
Aztek Logistics Ltd
Works Road
Letchworth
Hertfordshire
SG6 1JZ

Telephone: 0208 207 0441
Fax: 0208 953 0068

Couriers and Services:

Due to the size differences in our items, we use two delivery methods:

• Parcel Deliveries by Courier (Usually DHL)
• Pallet Deliveries by Lorry

Larger items are delivered on a pallet with using our pallet distribution network, which usually takes between 3 and 5 working days. A convenient delivery time will be booked in with the customer when the goods arrive at the local depot.

All parcel deliveries are sent on a standard 48 hour courier service, a 24 hour service is available at an additional charge.

Once despatched, delivery address details cannot be amended, unless there is a foreseeable problem delivering to the address specified.

Events beyond our control can lead to a delayed delivery, therefore we cannot be held responsible for any losses incurred as a result (including the booking of tradesmen and arranging days off work).We will however refund any 24 hour service charges if the goods are not received within 24 hours of despatch.

Delivery Locations:

We only deliver to the United Kingdom, delivery surcharges apply for some mainland and all non mainland postcodes.

These areas include the following locations:

• Channel Islands
• Scottish Highlands
• Scottish Islands
• Isle of Man
• Isle of Wight
• Scilly Isles
• Northern Ireland

If you wish to order an item and live in one of these areas, please call us for a delivery quotation prior to purchasing.

Checking Deliveries and Damaged Goods:

All goods should be checked for damages before signing for deliveries; any damaged goods should be rejected or signed for as damaged. All damages should be reported to us within one working day of delivery.

When checking goods, please ensure that all items have been delivered and that the only the number of parcels received are signed for. It is in our contract with the delivery agents to allow reasonable time for this check to take place.

Carry In:

For deliveries of larger sized goods, an appointment is made between the customer and the courier prior to delivery. In the unlikely event that the delivery agent is not insured or able to do so, it is the customer's responsibility to ensure that a minimum of two people are available to lift the goods into your home.

Missed Deliveries:

If, for any reason, the courier was not able to deliver goods, a card will be left to notify the customer of a missed delivery. The courier will only attempt to re-deliver the goods twice. If the customer is still not available to receive the goods, they will be returned to us and the customer will be liable for any further re-delivery charges.

For large pallet deliveries, due to the size and nature of the delivery, only one delivery attempt will be made. This is made by appointment and therefore should not be missed. If this appointment is missed, further re-delivery charges will apply.