We wish you Merry Christmas and Happy New Year 2015
Christmas and New Year Delivery Dates
Christmas delivery: Orders received till 2PM on 22/12/14 will be dispatched on 22nd Dec
Orders received after 2PM on 22/12/14 will be dispatched on 05/01/15
NEW LADIES BROOKLYN TRACKSUIT JOGGING BOTTOMS WOMENS SWEATSHIRT
- STYLE: Tracksuit
- OCCASION: Casual
- MATERIAL: 65% Cotton, 35% Polyester
- FULL LENGTH:
- COLOURS: Wine/ Black/ Silver
- UK SIZES: SM (8-10) / ML (12-14) / LXL (14-16)
- Soft, Stretchy and Comfortable Material, Top - (Printed Sweat Shirt, Ribbed Collar And Cuff, Looks Great When Worn, Excellent Quality Jumper Top), Bottom- (New womens jogging bottoms pants trousers, High quality stretchy material, Ideal for all year round wear, Essential wardrobe item, Elasticated Cuffs)
Shipping Upgrade Information: SEE ITEM LISTING FOR INDIVIDUAL ITEM
|Service Options UK
||Number of days
|Royal Mail Standard
|Royal Mail 1st Class Signed for||3-5 DAYS||£3.99
|Royal Mail 2nd Class Signed for
|Royal Mail Next Day Special Delivery 1PM||NEXT WORKING DAY||£8.99|
|Next Day Expedited Delivery||NEXT WORKING DAY||£6.99|
||Number of days
||10- 21 Days||Free|
|Australia Economy||10-21 Days||£8.99
|Australia Expedited||10-21 Days||£29.99|
|Europe Expedited||3-5 Days||£14.99|
|Worldwide Expedited||3-5 Days||£29.99|
- Immediate Payment is required after the purchase.
- Item will be shipped immediately on the same or next business day of receiving full payment.
- Returns will not be accepted if tags were removed
- All the refunds will be made excluding the actual postage charge
- Actual Images of item are shown above
- 14 days cool off period applied
- All returns must be informed within 14 days of purchase
- All items must be returned within 30 days of purchase
- Please keep the receipt of postage for full refund, we may ask for receipt as a proof of dispatch if not delivered within 7 days.
We are happy to refund unwanted items returned within 30 working days, provided they are returned in their original condition, in which we will refund the amount (minus shipping costs).
Please include a note stating your REASON FOR RETURN, EBAY USER NAME and ITEM CODE.
- When returning an item, the buyer must keep proof of postage as they will need to claim on insurance should the item be lost/damaged en-route to us.
- In the unlikely event of an item being returned due to an error on our part, the correct item will be dispatched upon arrival.
- In order to claim back eBay fees for returned items, 'unpaid item disputes' will be opened which have NO adverse affect on the customer's eBay account/status. The postage and packing charges +10% admin charges will not be refunded. In case of refunds the buyer has to pay revised postage charges for exchanges.
- All payments must be made within 5 working days however if this is not possible please let us know to discuss solutions. If payment is not received within 7 days and customers fail to communicate with us then a non paying buyer dispute will be filed and negative feedback will be left.
- We accept postal orders, and Paypal payment. Should you have any
queries, please do not hesitate to contact me via eBay message
A note including eBay ID must be attached with the returned item for rapid response
PLEASE NOTE: THE ITEMS WHICH ARE ON FREE POSTAGE, THE POSTAGE COST IS INCLUDED IN THE SELLING PRICE. ALL REFUNDS ON ITEMS WITH FREE POSTAGE WILL BE MADE AFTER THE DEDUCTION OF £2.99 (POSTAGE COST)
Commonly asked QuestionsWhere do you ship to and how much does it cost?
We currently ship to the whole of the UK. The standard delivery price is free. However, you have a wide range of delivery options available to choose from. Priority handling and fast shipping can be upgraded at checkout for as little as £1.99.When will my item be dispatched?
The order cut-off* time is 2pm (14:00 GMT) to qualify your order to be dispatched same day. The item handling time may very during the busy period.
* Order Cut-off time: The time by which we must receive cleared payment for an order to qualify for same business day dispatch.How long does delivery take?
Delivery to UK mainland is normally within 3-5 working days after placing your order. However, please allow 14 days before contacting our customer service department.
European standard delivery may take up to 5-14 days depends on the delivery service and the country. However, please allow 21 days before contacting our customer service department.
Rest of the world delivery may take up to 7-21 days after dispatch. However, please allow 28 days before contacting our customer service department.
The couriers we use are signature based and require someone to be there upon delivery. If you are not there when the courier delivers they will leave a card and you can get in contact with them to arrange a suitable delivery time.Can I track my parcel?
If recorded, registered, signed for or tracked delivery option has been chosen during the checkout then a tracking number will be included in your shipping confirmation email. However shipments made by Royal Mail are not fully traceable outside UK.What methods of payment do you take?
At present we only accept payment via PayPal. It is the quickest, easiest and most secure way to pay for all of your purchases.Will I receive confirmation of my order?
An email will be sent to you confirming details of your order. You will also receive a "Payment Cleared" email from PayPal indicating full payment has reached us for your order. Please keep this information safe for your own reference.What's your returns policy?
We hope you will be really happy with your products from us, however if for any reason you are unhappy with your purchase, return it to us unworn within 30 days for a full refund. We simply ask you to contact our customer service team by eBay Message service. Please note we cannot offer exchanges for different products.
You will need to pay for the postage of any items you return which we recommend you obtain proof of postage.
In the rare event you receive a faulty item, all you need to do is contact our customer service department by eBay messaging service and we will advise you how to return the items to us.What happens if I receive the wrong item?
If you receive the wrong item all you need to do is contact our customer service department by eBay messaging service and we will advise you how to return the items to us.How long does it take for a return to be processed?
We aim to process a return within 48 hours of receipt and once it has been processed we will send confirmation. Please allow 5 days to receive your refund or exchange.Can I exchange my item for a different size?
Unfortunately we are only able to offer a refund service, so please return your goods and re order.Can I exchange my item for a different product?
Unfortunately we currently do not offer this option on our eBay site. If you are unhappy with your item please follow the guidelines to return them to us.What happens if an item I've ordered is out of stock?
In the very rare event that we are unable to supply an item you have paid for, we will contact you by email to cancel the order and provide a full refund immediately via PayPal.Do the prices advertised include VAT?
All prices shown on eBay are inclusive of VAT.