After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We accept returns for all of our items, providing:
• Contact is made within 14 days of purchase and before item is sent back
• Item is returned to us in the same condition as when received by the buyer; with tags, in original packaging (in a resealable condition) and with any extra items (where applicable)
• ‘Return Form’ (included in package) is filled out and returned with item
Reasons for returns:
I have changed my mind and would like a refund Happens to us all! If you change your mind about your purchase and you want to send it back for a refund, no problem. When we receive your item, and have confirmed that ….. we will issue you a refund, excluding our initial postage costs, this includes items with free p&p
I would like to change size/colour/style of my item No problem, fill out the returns form and send it back to us. When we receive your item we will post your exchange. Please note that buyer must pay for delivery, payments to be made by paypal
My item is faulty/damaged/defective In this case you can return the item to us for an exchange or refund, we will pay for return postage. In some cases we may ask you to give a detailed description of the problem and take some photos before sending it back to us
In my opinion the item is not as described
This isn’t what I ordered! In the rare event of this happening, we will pay for all return postage costs.
If your item has not arrived after the latest expected delivery date please get in touch with us and we can help. Please remember that we are not the mail carriers, but we are happy to help!
In the very rare event that you receive a slip advising you to go to the post office with an invoice for unpaid postage please get in touch. This is not our fault, but we will be happy to solve the problem and get you your money back.
By submitting your bid, you'll be contractually committing to buy this item from the seller if you are the winning bidder.
By submitting your bid, you're committing to buy this item from the seller if you're the winning bidder. You've read and agree to the Global Postage Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.
By clicking Confirm, you commit to buy this item from the seller if you are the winning bidder.
By clicking Confirm, you're committing to buy this item from the seller if you're the winning bidder and have read and agree to the Global Postage Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.