We totally understand how daunting it is to buy something as precious as a travel system on the internet. That is why we have our 'no worries' returns policy.
If you are not satisfied with your purchase, or change your mind, you have 14 days (from the day you receive the item) to return it. Let us know as soon as possible if you decide to do this.
We are realistic and do not mind you removing the goods carefully from the packaging to check them but if you decide to return the items, they must be repackaged exactly as received.
See our returns policy below for full details.
We accept Paypal, postal orders and personal cheque. Payment must be within 7 days of purchase. Contact us if there are any problems and we can see if we can help.
All items will usually be couriered within two days of receiving confirmation of payment. Items are dispatched Monday - Friday. You will recieve a confirmation email containing all of the details of your delivery, which is fully insured.
In the unlikely event that your items were delivered damaged, please contact us immediately and we will work quickly to correct this.
If necessary, we will arrange collection of the damaged item at no cost to you.
Please contact us if you require delivery to the Highlands, Scottish Islands, Northern Ireland or Republic of Ireland as there will be a delivery surcharge on this because it costs us more to send it.
We take our 100% feedback very seriously and have earned it through being an exemplary trader. If you have any problems or concerns at all, get in touch so that we can help you and ensure you receive the service you have paid for.
We are proud of our 100% feedback rating so if you have any problems at all, send us an email to email@example.com and we will resolve it.
Once your payment has been confirmed, you will recieve an email confirming receipt of payment and when your item will be posted. Included in this will be your projected delivery date.
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By submitting your bid, you'll be contractually committing to buy this item from the seller if you are the winning bidder.
By submitting your bid, you're committing to buy this item from the seller if you're the winning bidder. You've read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.
By clicking Confirm, you commit to buy this item from the seller if you are the winning bidder.
By clicking Confirm, you're committing to buy this item from the seller if you're the winning bidder and have read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.