New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is ... Read moreabout the condition
|MPN:||NEX-5NK/B||Type:||Mirrorless Interchangeable Lens|
|Weight:||210 gr||Megapixels:||16.1 MP|
Q: How does delivery work?
Q: Where do you deliver to?
Q: How long does delivery take?
For large Items like a big TV or a washing machine
We also offer installation and recycling for lots of products. You can arrange to have these services done at the same time as your delivery, just call us on 08712 009 009.
For smaller items like a little TV or a camera
This affects areas of Scotland and the Isle of Wight and there is a chance delivery could take an extra day. Whether your item is big or small, eBay will send you an email when your item has been dispatched. Sometimes delivery factors will be affected by things outside of our control but we will do our very best to let you know in advance if that happens.
Q: What happens if I’m not home when delivery is attempted?
Q: Deliveries over Christmas, Easter and Bank Holidays
As a seller we're able to provide technical advice and we have knowledge of all the products available on the eBay store. In the first instance please refer to the manufacturers instructions and help guides. We recommend calling our UK call centre us on 08712 009 009 to see if the problem with the product can be resolved.
If your product is faulty please let us know as soon as you can. Our retail stores can provide technical support or refund any product purchased through the eBay store. Please get in touch with us directly via the ‘contact us' section of our eBay store, product listing or through our UK call centre on 08712 009 009.
If your product is faulty
Our products marked as "new" have a 12 month warranty. If your product develops a fault within that 12 month period call our UK call centre on 08712 009 009 and we will make the necessary arrangements. You may also be offered a refund or exchange in the unlikely event that the product cannot be fixed.
Cancelling your order
You can cancel your order up to seven days after delivery, as long as you've not used it, you can still cancel your order up to seven working days from the day it arrived.
Changing your mind (after seven days)
If your product is brand new, unused and the box is unopened just take it back to a Comet store with your eBay confirmation within 28 days (14 days for a computer). We'll give you a full refund. If the product's too big to bring back yourself give our UK call centre a ring on 08712 009 009 and we'll have it collected, though there will be a charge.
How do I return the product?
Use the ‘contact us' section of our eBay store to arrange for the item to be returned. We will reply within 24 hours (Our lines are open Monday to Friday: 8.30am to 8pm, Saturday: 8.30am to 6pm and Sunday: 10am to 5pm) with details of the return procedure and documentation for enclosure with the returns parcel.
Your PayPal account will be refunded once we have received and inspected your returned item. In order to prevent any potential retail fraud, products must be received for Sellers to have visibility of the returned item before refunds are given. We will email you once the item has been processed and inspected and your refund will be processed within 48 hours. Please note that it can take up to 5 days for a refund to appear in your PayPal account.
Terms and Conditions
Who we are
"We" are Comet PLC, a trading division of Kesa, company number 278576 and our registered offices are George Street, Hull, HU1 3AU.
What information we collect and how
We collect any information you enter necessary to complete your purchase.
What do we do with your information?
Any personal information we collect will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
Frequently Asked Questions
Q: Is it really Comet?
Q: Am I buying a second-hand product?
Q: How does delivery work?
Q: How can I pay?
Q: Will I receive confirmation of my order?
Q: What if I have a problem with my order?
We're Comet, part of the Kesa group of companies and a UK retailer with over seventy five years experience of selling, delivering and installing electrical products at prices customers love. Yes, it's really us and we are now working with eBay to bring our products to an even wider audience.
Whether you're browsing comet.co.uk or our eBay store, you will be getting a great product at a fantastic price. You should also know that we have a world-class support network of highly skilled technical engineers and installation specialists who can help you every single step of the way.
Our eBay store is a really great way to bag a bargain. You won't find any graded or second-hand products here (you can check out our auction site if you're looking for something second-hand though). Everything is brand new, boxed and comes with the manufacturers warranty. Of course, if you need any extra protection for your product get in touch with our UK call centre on 08712 009 009 and we can help you with a really great service plan.
If you would like to know more about us, our history or our fantastic range of products and services, visit our website.
We're here to help. If you want to ask a question about a particular product you can click the "Ask a question" button at the bottom of all eBay listings. You can also contact us through our UK call centre on 08712 009 009. Calls cost 10p per minute plus any extra network charges. You can also use the regular eBay message centre and we'll do our best to help.
Return policy details
Returns accepted. Please view our returns page for full details.