LACE PANEL SLEEVE
TOP / MINI DRESS
PLEASE NOTE: THE DIAMANTE DETAIL ON SLEEVE MAY BE DIFFERENT THAN ON PICTURE
AVAILABLE IN SEVEN COLOURS AND FOUR SIZES
M UK 8/10 • US 6/8 • EU 36/38 (approx. length 75cm/29.5”, bust 2x40cm/2x16”, waist 2x34cm/2x13.5”, hips 2x44cm/2x17.5”, sleeve 41cm/16”)
L UK 10/12 • US 8/10 • EU 38/40 (approx. length 75cm/29.5”, bust 2x43cm/2x17”, waist 2x38cm/2x15”, hips 2x44cm/2x17.5”, sleeve 41cm/16”)
XL UK 12/14 • US 10/12 • EU 40/42 (approx. length 76cm/30”, bust 2x45cm/2x18”, waist 2x39cm/2x15.5”, hips 2x47cm/2x18.5”, sleeve 41cm/16”)
XXL UK 14 • US 12 • EU 42 (approx. length 79cm/31”, bust 2x47cm/2x18.5”, waist 2x41cm/2x16.5”, hips 2x49cm/2x19.5”, sleeve 42cm/16.5”)
THE MEASUREMENTS OF THE ITEM ARE TAKEN WHEN LAID FLAT
MODEL WEARS SIZE M
MODEL’S HEIGHT: 5’4”
FABRIC: 95% VISCOSE 5% ELASTANE
ITEM CARE: HANDWASH
MADE IN TURKEY
IN ORDER TO GET A COMBINED POSTAGE DISCOUNT CLICK “ADD TO BASKET” ABOVE TO ADD THE ADDITIONAL ITEMS YOU WISH TO PURCHASE, PLEASE MAKE FULL PAYMENT AND WE WILL REFUND YOU THE COMBINED POSTAGE DISCOUNT BY PAYPAL SHORTLY AFTER THE PARCEL IS DISPATCHED
FOR MORE DETAILS & PRICES PLEASE SEE “COMBINED SHIPPING” AT THE BOTTOM OF THE LISTING
DISPATCH & DELIVERY
WE DISPATCH MONDAY-FRIDAY VIA ROYAL MAIL 1ST CLASS (FOR MULTIPLE PURCHASES ROYAL MAIL 1ST CLASS RECORDED). ALL ORDERS PLACED BY 12noon WILL BE DISPATCHED THE SAME DAY, ALL ORDERS PLACED AFTER 12noon WILL BE DISPATCHED THE FOLLOWING WORKING DAY
NEXT DAY DELIVERY
NEXT DAY DELIVERY IS AVAILABLE FOR UK CUSTOMERS ONLY AND FOR PURCHASES MADE BY 12noon. PLEASE NOTE THAT ALL NEXT DAY DELIVERY ORDERS PLACED AFTER 12noon ON THURSDAY WILL NOT BE DELIVERED UNTIL THE FOLLOWING MONDAY. IF YOU WISH YOUR GOODS TO BE DELIVERED VIA NEXT DAY SATURDAY DELIVERY SERVICE PLEASE CONTACT US PRIOR TO MAKING YOUR PURCHASE
UK: 1-3 WORKING DAYS (MOST CUSTOMERS RECEIVE THEIR PARCELS NEXT DAY)
EUROPE: 5-10 WORKING DAYS
REST OF WORLD: 10-21 WORKING DAYS
PLEASE NOTE: JEWELLERY & ACCESSORIES ON THE PICTURES ARE NOT INCLUDED
THE COLOURS MAY DIFFER SLIGHTLY – THIS IS DUE TO PHOTO COLOUR QUALITY / PC SCREEN
Why you should choose us?
- FAST SHIPPING
- EASY RETURNS
- GREAT VALUE
By default we will ship your order to your PayPal address, if you wish for your order to be dispatched to an alternative address, please change your address on PayPal when checking out.
Most of our items are shipped via Royal Mail 1st Class (for multiple purchases we use Royal Mail 1st Class Recorded Delivery). You will receive your items within 1-3 days of dispatch (UK only). When your item is dispatched you will be sent an email notification.
If you are unable to receive your delivery, you will be left a calling card. The calling card will provide you details of how you can arrange for your parcel to be redelivered. If you don?t arrange for it to be collected within seven working days, the parcel will be returned to us. We will then require you to pay the postage to re send the parcel out.
If you need your item fast we offer Royal Mail Next Day Delivery - this service is available Monday - Thursday, please note the orders must be placed before 12noon to be received next day
We also send items internationally via Royal Mail International Small Packets Service (or Signed For Airmail for multiple purchases). To find our prices, please click on “See all Detail” under Postage or go to “Combined Shipping” section. Please note all multiple purchases with 3 or more items will be dispatched via Signed For Delivery and your postage discount will be calculated accordingly. The total weight for the International Signed For service cannot exceed 2kg, if your ordered goods weight more than 2kg in such case your order will be dispatched in more than one parcel. The delivery timeframe for Europe is approx 5-10 and approx 10-21 days outside EU
If you don't receive your parcel within 5 working days please email us for your tracking number. If the parcel can’t be located then we will have to wait a minimum of 15 working days from dispatch date for us to refund or replace the item (UK ONLY). International and EU parcels will need to wait a minimum of 21 working days from dispatch date for us to refund or replace the item. We can not guarantee delivery times as the times are only approximate.
Please note we only dispatch via Recorded Delivery to USA.
When you purchase different items, colours or sizes, eBay does not have a facility to generate postage discounts therefore if you wish to proceed with the purchase please put all your items into the basket and then proceed to the checkout as normal, you will be charged full amount for postage on each item and we will refund you the combined postage discount by PayPal shortly after your parcel is dispatched. If there is no “Add to Basket” option available please make separate purchase for each item. All parcels with multiple purchases (2 or more in UK and 3 or more for EU & Rest of World) will be dispatched via Signed For Delivery Service and your postage discount will be calculated accordingly.
UNITED KINGDOM COMBINED SHIPPING COSTS:
LETTERS FIRST CLASS: £1.99 FOR THE FIRST ITEM AND £0.99 EACH ADDITIONAL ITEM
LETTERS FIRST CLASS RECORDED: £2.49 FOR THE FIRST ITEM AND £1.49 EACH ADDITIONAL ITEM
LARGE LETTERS FIRST CLASS: £2.49 FOR THE FIRST ITEM AND £1.49 EACH ADDITIONAL ITEM
LARGE LETTERS FIRST CLASS RECORDED: £2.99 FOR THE FIRST ITEM AND £1.49 EACH ADDITIONAL ITEM
PARCELS FIRST CLASS: £2.99 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
PARCELS FIRST CLASS RECORDED: £3.99 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
LETTERS & LARGE LETTERS & PARCELS NEXT DAY DELIVERY: £7.99 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
EUROPE COMBINED SHIPPING COSTS:
LETTERS: £2.99 FOR THE FIRST ITEM AND £1.49 EACH ADDITIONAL ITEM
LETTERS RECORDED: £8.99 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
SMALL PACKS: £3.99 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
SMALL PACKS RECORDED: £9.99 FOR THE FIRST ITEM AND £2.99 EACH ADDITIONAL ITEM
PARCELS: £4.49 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
PARCELS RECORDED: £10.99 FOR THE FIRST ITEM AND £2.99 EACH ADDITIONAL ITEM
REST OF WORLD COMBINED SHIPPING COSTS:
LETTERS: £4.99 FOR THE FIRST ITEM AND £1.99 EACH ADDITIONAL ITEM
LETTERS RECORDED: £9.99 FOR THE FIRST ITEM AND £2.99 EACH ADDITIONAL ITEM
SMALL PACKS: £5.99 FOR THE FIRST ITEM AND £3.99 EACH ADDITIONAL ITEM
SMALL PACKS RECORDED: £11.99 FOR THE FIRST ITEM AND £3.99 EACH ADDITIONAL ITEM
PARCELS: £7.99 FOR THE FIRST ITEM AND £4.99 EACH ADDITIONAL ITEM
PARCELS RECORDED: £12.99 FOR THE FIRST ITEM AND £5.99 EACH ADDITIONAL ITEM
If you wish to return an item to us please do so within 14 days of receipt as long as the product is not worn/used with all tags attached. Please send a message to our eBay account telling us you wish to return an item, we will then send you a message with all the relevant information you will need. All items must be returned to us in the original condition with original packaging, suitable for re –sale.
Once we receive your items back we will refund EXCLUDING the original delivery charge. The cost of returning an item to us is your responsibility. Your refund will be processed within 72hrs from the delivery of the item. If the returned item is not suitable for re-sale then we do reserve the right to refuse a refund and we will return the parcel to you at your own expense
We do advise you to send your parcel to us using a tracking service i.e. 1st Class Recorded Delivery. This service will provide you with a tracking number which will help you track your parcel. Please always check that the parcel has been delivered to us through the online track and trace service provided by the postal service, before you ring customer services as the parcel is your responsibility until it is delivered to us. Please note the postage certificate is not a proof that the item was delivered to us.
Please return all items to Glamour Empire Ltd, 17 Springvale Avenue Brentford, Middlesex TW8 9QH, United Kingdom
7 DAYS COOLING OFF PERIOD (EU ONLY)
Under the UK distance selling regulations, you as a customer have 7 working days from the day you receive your items to cancel the contract for your order with us. To do this you MUST inform us in writing. (Please refer to our return address above). For the contract to be cancelled you MUST return ALL items in your order in their original packaging and suitable for re-sale. These items must not be worn or used in any way. Using our online returns form is NOT considered a cancellation of your order. This must be in writing to our returns address for the purposes of your statutory rights to cancel the contract. The cost of returning an item to us under the 7 Days Cooling Off Period is your responsibility.
INCORRECT, DAMAGED OR FAULTY ITEMS
Once you receive your order if any of the items are incorrect, damaged or faulty, please fill in the returns form online and post the item back to us in case you wish to receive a full refund. You have 14 days from receipt of a faulty / incorrect item to do this. We advise you to use a tracking delivery service. We will refund you the cost of this; you must however send your postage receipt inside the package as proof of cost so we can refund you. Please take a note of the tracking number or obtain a duplicate receipt BEFORE you send the parcel to us so you can track your parcel, as we can ONLY refund you once we receive the original items back. In case you want to receive a replacement item please let us know via e mail and we will dispatch a replacement item to you along with a prepaid return envelope in order for you to return faulty or incorrect item. In such case please make sure to put your details inside the envelope so we know the parcel is from you.
We are also happy to exchange the product for a different size, colour or product within 14 days of the payment date as long as the product is not worn/used; with all tags attached. We will request an additional postage cost to send out your exchange and this will be the same amount as the original postage amount charged, the cost of returning the item to us is your responsibility.
If you have any questions, comments or queries, please contact us and we will do our best to reply to you as soon as possible.
We aim to respond to your email within 1 working day.
Please note that we are closed on Saturday and Sunday.
If you were not satisfied with your product or shopping experience then please contact us to resolve the issue before leaving a negative or neutral feedback.