REFUND Your satisfaction is Very important to us! If for any reason you are not satisfied with our product that you have received, then you can return your item within 7 working days after you receive it from us. Please obtain a proof of postage prior to returning item. All our products will be examined prior to refund. Returns will not be allowed after 7 working days of receiving the item. Item must arrive in its original condition (including all the packing materials & tags). We will issue your refund on the purchase price, less our cost of postage to you. All returns must be paid by you the buyer. 10% restocking fee will be applied for returns on items that have been unlisted, and would mean us placing a new listing for your returned item. Please ask all questions and read full listing before purchase your item. EXCHANGE If you receive a damaged item or an incorrect item, we will gladly exchange it for you. Please send it back to us within 7 days of receipt and we will pay your cost of return(proof of postage only...not recorded 2nd class) REFUND & EXCHANGE TERMS AND CONDITIONS: There are just a few simple requirements that must be met for a refund or exchange: Item must be returned in original condition, including box and package tgs etc. You must request a Return Merchandise Authorization (RMA) or Exchange Merchandise Authorization (EMA) prior to any return/exchange through Ebay. Item must be sent back to us within 7 days from date of our delivery. We reserve the right to refuse any exchange, credit or refund, on the bases that we feel that our return policy is being abused or taken advantage of.