NEW TUFTED MODERN BLUE NATUREL CREAM 2 PIECE BATH SHOWER PEDESTAL MAT SET TOILET

Your satisfaction with the product and service is our main concern,so please email me through ebay so I can assist you in resolving your concern. THE ITEM I RECEIVED IS DAMAGED Please check your on receipt of your item that there is no damage as all damages need to be reported within 24hrs. In most cases when the item has been received damaged I do not need the item to be returned back to me,instead I require that photo's of the damage are sent to email address joanne_ison@hotmail.co.uk with the details of the damage and your user id. The reason why I have this as my policy is so the consumer does't have to take time out of a busy day to go to the post office and also outlay the return postage cost. In the unlikely event I do need the item returned postage costs will be covered. THE ITEM I RECEIVED IS FAULTY Most of the NEW products I sell are covered by manufactures warranty so if there is a warranty card within the product please fill it in the when you receive your product and send it off. If you do receive a faulty item please contact me so I can assist you. Once the item is received back I shall refund or send a replacement out - which ever is your preference. I KNOW LONGER REQUIRE THE ITEM If for any reason you have just changed your mind about your purchase please ensure the product(s) are sent back are in fully resalable condition fit for resale and within 14 days of purchase in original undamaged packaging. When packing your return items, make sure they are sealed completely so no water or dampness can occur,Use an appropriate box/bag that will keep the product safe during transit. Refunds are only issued once we are satisfied that the product and original packaging is in good condition Please note that the return postage costs are non refundable if the product is the the wrong size,colour or if you have changed your mind.We comply with all long distance selling regulations and refund the original postage cost. To help me deal with your return as quickly as possible, please provide the following details within the parcel when returning unwanted items: - Your ebay username and address clearly marked out - Your order/item number - The number of items being returned and for what reason - Please state whether you would like an exchange or refund - Or a print out of the auction / invoice - Return Postage address - POSH PORSCHEY,54 Mansfield Road,Worksop,Notts,S80 3AA I HAVE RECEIVED THE WRONG PRODUCT. Iam sincerely apologise if this occures but I am human and make mistakes. Please DO NOT just send the item back,contact me first through ebay and I will resolve the issue. Once the item is received back I shall refund in full or send the correct item out - which ever is your preference. INTERNATIONAL SALES All Electrical items are 1/ Fitted with Uk plugs. 2/ Meet all Uk standards. 3/ UK Volatge When electrical items are purchased for the overseas market the items will be sent with UK fitting plugs. It is the consumers responsibility to use the correct voltage / plug adaptor. All alterations made to the appliance will invalidate the 60 Day warranty.