As you can probably tell photography is not my strong point but
honesty is, so if you have anything else you want to know? Just ask.
Postage costs - I try
to be fair about postage costs. We charge only cost plus the VAT that we have
to charge. The good news is that if you buy more than one item from me I will
usually reduce postage costs AND the more you buy the more the
reduction. Please see postage costs quoted for this item on this listing, there
is a postage tab just below the photo that shows postage options and costs for
first and additional items. The bad news - e bay’s calculator is not flexible
enough to mesh with Royal Mail’s charges so if e bay doesn’t combine postage
automatically, or if you buy several different items or even if you have bought
more than 3 of any one item, ask for an invoice, that way I can combine the
postage costs. This will be done asap but within 24 hours. But for several
smaller items, this usually means you get a big reduction AND I can post them
first class. (Reductions tend to be less for overseas buyers, sorry) Just be
assured I will do my best for you. In the past I have refunded over-payments
when new/naive buyers have paid too much. That is no longer possible with our
new Royal Mail contract as we pay average prices. But please it is much
easier and more efficient if you request an invoice before you pay. Again it's
that honest streak in me! I'll never be a millionaire. :-)
UK PROMOTIONAL POSTAGE
buyers* - no matter how many items you buy from me the MAXIMUM postage you will
be charged is £8.50.
This will be delivered by Parcelforce on a 24-48 hour delivery with
a tracked service
print - Timing of 24-48 hours starts after collection from us, which will
usually be at midday, the day after you pay.
*This offer applies to all UK
residents unless you live in the Scottish
Highlands or anywhere not on the
mainland e.g Isle of Wight. It looks like this
would be a maximum of £10-£15 but please e mail me with your postcode for a
quote if you are not UK mainland
This is a relatively new system on e bay and I am
not sure I, or maybe they, have ironed out all the bugs yet, so
if this does not show automatically on your invoice then please e mail me.
postage / shipping information - We are happy to send items overseas and we
appreciate our overseas buyers.We send a high proportion of items overseas
every day and mostly items arrive within 3-10 days. Below please find
information about specific countries/region.
Western Europe delivery is usually
Eastern Europe - delivery is usually
longer - varies widely from 5-25 days
Australia is our most popular
long distance destination and items usually arrive within 5-7 days
USA e bay have ruled that
we can now only send to USA by a tracked service,
I am sorry but this does add to the cost for the buyers BUT I agree with e bay
as we have had many issues because of Homeland Security / Customs delaying
items and US buyers being dissatisfied. This has obviously caused e bay issues
too. So US buyers please select the Airsure option when ordering.
do not consider an overseas parcel 'lost' unti it is 25 days overdue. Only THEN
can I refund or replace. Except for the following;
Whilst we post items immediately and Royal Mail are fantastic,
postal services in other countries are a lot less efficient. If you come from
these countries, please note;
Russia - items can take 6-8
weeks to arrive, but I believe most Russians already know the system,
South America shipping time seems to be 6-8 weeks.If you
are not happy to wait that length of time, please do not buy from us.
IF you have any problems with any of my items
just let me know immediately and I'll sort it out. I have 6 figure feedback
with very few negatives. This is because when occasionally there has been a
problem I have always tried to sort it out! Though occasionally some buyers
haven’t realised that if they contact me (or hopefully any seller) we actually want
to sort out the problems. So PLEASE contact me if you are unhappy with my items
or my service before leaving neutral or negative feedback. Give me a chance to
put things right first!
Most of the problems I have had are because
Royal Mail has lost the parcel. I do always get a proof of posting, but Royal
Mail do not consider a UK parcel ‘lost’ until it is 15 days overdue. Only THEN
can I refund/replace etc. We have to allow Royal Mail to sort their problems
first. If an item that is too large to go through your letterbox does not
arrive, I will ask you to go to your local sorting office.
Please note all Parcels posted through Royal
Mail are insured for up to about £35 so for most of my items further insurance
is not necessary.
It really hurts being left an unfair feedback.
Please think about that if/when you leave negative feedback, I DO take it
personally. I am honest, I bend over backwards sometimes to be reasonable,
responsible and efficient but despite that as one of my buyers put it if it's
not gold plated and delivered yesterday you can't please everyone! But I try
hard to have only satisfied customers.
Please note we always try to post on the day
or the next working day after I have received payment. Normally any item paid
for by 3.30 any weekday will be posted the same day but life happens and so
that is not always possible, but we try our best! I believe 99+% of my
items are posted within 2 working days of payment.
Items where buyer selects next day tracked
option will be dispatched at 4.30 each weekday, if paid after 4.30 then item
will be posted the following working day.
Here are a few feedback comments about speed
(All these items were posted in the 2 week
run-up to Christmas)
SUPERB SERVICE, ORDERED ON 23/12, ARRIVED 24/12. As
described also, excellent.
Exceptionally prompt dispatch of goods, many thanks.
Ordered pm 23/12 arrived 0830 24/12! Great service!
Good communication, super quick delivery. Very many thanks !
Fantastic fast service. Thanks very much!
Delivery was so fast, it seemed to arrive as soon as I'd
pressed confirm payment
Very very pleased with service, my item arrived less than 24
hrs after ordering!
Arrived next morning wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lightning quick delivery item as described a1
Please note about once a month I am often away
for a couple of days, usually with access to a computer so I can probably
answer queries etc, my staff are able to post out 99% of items but I’m unable
to deal with some queries or problems on those days. Sorry but these are my
respite breaks (I have 2 disabled children) and these are absolutely vital!! I
do try to take them so there is as little disruption to e bay buyers as
Following feedback comments are all taken from
comments received over approx only 2 weeks. And all in the exceptionally busy
run up to Christmas. Please see that I try to please.
Fast delivery great e bayer a+ how it should be done many
thanks merry Christmas
Super value & fab.comms. - 1 of the best E bayers I have
dealt with - many thanks
Excellent e bayer-goes beyond what's expected thank you
Good communication, speedy delivery and trusted seller!!!
great E bayer!!!
A trader you can trust, sorted problem promptly with no
hassle. Thank you
E baying at it's best. Thank you for an easy, pleasant
Amazingly speedy delivery and lovely coms e bays very finest!!!!
Item as described from a genuine seller....recommended
Arrived quickly, as described – E bay as it should be. Thank
you very much
Efficient, with a liberal helping of excellent. Recommended
Absolutely faultless in all areas. Would (and have)
recommend to all. A+++++++++
A fantastic company - can not rate highly enough!
Excellent communication, genuine seller.
Great item really pleased thanks very much great e bayer
This lady HAS 2have a private line 2 the Almighty,
extraordinary! Teach me 2 plez like U!!
The best e bay seller ever! Brilliant
Quick delivery, did everything to ensure I got my items and
more THANK YOU!
Very understanding seller, will use again- many thanx
Very honest re: delivery details, accurate and excellent
buy. Would use again.
Had problems with first package which was sorted
immediatley! great ebayer, A+++
Excellent ebayer, great communication and attention to
detail superb A++++++++++
Thank you for looking and happy buying. Diane :-)