P.S. COLOUR SHADES MAY VARY FROM THE PICTURE, SIZES ARE UK STANDARD SIZES IN
ACCORDANCE TO MANUFACTURING GUIDELINES.
Q. Do you deliver outside the UK?
Yes. Click on the ‘See Details’ to get
the International postage rates. For FULL detail see the International section
Q. How long will it take for the parcel
to reach me?
Please note that during busy periods
these times may increase slightly. For UK customers if you require your parcel
urgently we suggest using UK Next Day Delivery.
Order before 1pm
Dispatch Same Day, Delivery approx within 2 days.
Order before 1pm
Dispatch Same Day, Delivery approx 7 days.
Rest of World
Order before 1pm
Dispatch Same Day, Delivery approx 10 days.
Yes. UK Next Day Delivery costs extra
amount which will be paid by customer. All orders placed before 12pm will be
dispatched the same day.
Please note that any UK Next Day
Delivery orders placed after 2pm on Friday will not be delivered until the
Note: it can be delivered on request
before 11am on Saturday and buyer will pay the extra charges
Please Note: On the returned items the initial cost of postage &
packaging will be paid by the customers. The
postage for this item in UK is £2.00 For further detailed costs please
see the home page of our shop.
If you wish to return an item to us please do so within 14 days of
Returned items must be returned to us in the original condition with
original packaging, suitable for re -sale. There must be a massage on an email
requesting a refund or exchange. If the item is faulty please state the issue
in your email.
If the returned item is not suitable for re-sale then we do reserve the
right to refuse a refund.
Once we receive your items back we will refund you excluding the
original delivery charge. The cost of returning an item to us is your
We do advise you to send your parcel back to us using a tracking service
i.e. 1st Class Recorded Delivery. This service will provide you
with a tracking number which will help you track your parcel. Please always
check that the parcel has been delivered to us through the online track and
trace service provided by the postal service, before you ring customer services
as the parcel is your responsibility until it is delivered to us.
We do advise you to use a tracking service when you send returns back to
us as we are unable to process a refund or exchange without the original item
Exchange & Refund
We are happy to exchange the product
for different sizes or colour within 14 days of the transaction date as long as
the product is not worn/used; with all tags attached. We are not able to
exchange for a different product and
you will be requested to return the item for a refund and place a fresh order
instead. Also, a further postage cost will be applicable. Please contact us
before sending the item back.
Please note once we have received the
exchange it can take up to 2 days to process.
Please see the Returns & Exchange
Policy for the FULL details. Please read full details before returning.
If you are not satisfied with your
purchase we are happy to refund you full amount excluding the original delivery charge.
CONTACTING US & LEAVING FEEDBACK
PLEASE CONTACT US BEFORE LEAVING ANY NEGATIVE FEEDBACK WE ARE VERY MUCH
HAPPY TO RESOLVE ANY ISSUES.
We do reply to all our messages and
emails and do not ignore you, if you are not satisfied with your product or
shopping experience then please contact us to resolve the issue before leaving
a negative/neutral feedback or poor DSR
Please do not be
concerned due to our lack of feedback as we are new to eBay.
We will leave feedback
once you have received the item and you are completely satisfied with your
purchase. In the unlikely event that you are not happy then please
contact us so that we can resolve the problem before leaving negative
feedback - we do offer a refund policy, see details below. We will
always do our best to help and we are confident that you will want to shop with
us again in the future.
Feedback is very important to us as sellers so, if you are anyway
unhappy with your purchase, please CONTACT us first before leaving
negative feedback. As we as sellers will do our best to sort out any issues you
may have. We offer refunds and exchanges. If you are a buyer who is unwilling
to contact us to sort out any issues concerning your purchase & simply leave
negative feedback, please do not purchase from us.
Please return all items
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