We ship quickly by using priority mail. We can not mark international items as gifts. Please contact us for rates.
FREQUENTLY ASKED QUESTIONS:
How do I know that your products are authentic?
It is wise to be cautious when purchasing high cost, name brand items on Ebay. We take pride in selling 100% authentic, first quality The North Face and other brand named items at discounted prices. Please check our 99.9% positive feedback of over 1600 buyers who have been thrilled with both the quality of our products and the speedy shipping that we provide. Upon request, we can provide the RN#, CA#, Season#, Style# and any other information that might be helpful in confirming authenticity.
What is your return policy?
Our company is small and we are not set up to accept exchanges or returns for reasons of fit, size, color, or style. In doing this, we are able to keep our costs lower and ensure that you get the best deal possible. We do, however, offer a money back guarantee that our items are as described and are 100% authentic brand named items. We will also return your return shipping costs if an item is proved to be defected or damaged.
Do you use anything other USPS Priority mail?
Our company has chosen Priority mail as its preferred method of shipping.
Do you ship internationally?
Yes, we are happy to ship international at the above rates. These rates reflect recent USPS international shipping rate changes effective as of May 14th, '07. Global Priority and Air Parcel Post have been replaced by Priority International service. For countries other than those listed above, please contact us.
Can you mark items as gifts?
No, we can not do this as we must comply with all international shipping regulations and our company is liable for such an offense.
Will I have to pay import taxes to my country?
Most countries require buyers to pay taxes or duties on imports from the U.S. We do not determine these taxes and we can not tell you what the tax amount may be for your particular country. We are required by U.S. law to declare the purchase price for your item. Keep this in mind when bidding!!
Why is my international order delayed?
At Coastal Trades, we make it our priority to ship immediately upon receipt of payment. Sometimes, however, international items can be delayed due to delays at customs.
Do you combine shipping?
Coastal Trades is happy to combine shipping on multiple purchases. If you are purchasing multiple items, please wait until the close of your last auction, or your final "Buy it Now" selection to be completed prior to completing checkout if you would like to take advantage of combined shipping savings. Our checkout will automatically combine items closing within seven days of your initial item into the same invoice, providing combined shipping. Once checkout is completed, no additional items may be added to your order. Combined shipping is as follows:
1st item: as detailed above
2nd item: Shipping plus 1/2 shipping cost of equal or lesser value of second item
3rd item: Shipping plus 1/2 shipping cost of equal or lesser value of second and third item
4th item plus: After third items, all additional items shipped for free if shipped together