Return policy All items have a 7 day money back guarantee providing; To qualify for a refund or exchange the product must be: (a) In otherwise 'as new' condition. (b) Complete with any accessories that came with it. (c) With the original box inner bags and packaging. A Charge may be made if package have been damaged and needs to be repacked. (d) Communication has been made within 7 days to return the product purchased. A returns authorisation number must be obtained, Please Note: Goods will not be accepted back without this. (e)Faulty goods will be replaced and your return postage refunded. If you do not require a replacement, then only the original price of the item will be refunded (NOT YOUR RETURN POSTAGE) In all cases we reserve the right to inspect the product and verify the fault. (g) Unwanted/incorrectly ordered Goods-Upon receiving your goods you decide your don't want them, or you ordered the wrong thing, We offer full refund minus postage of returned items and postage of original order plus eBay changes. (f) Refunds will be given within 72 hours after receipt of returned item. Some refunds may take longer. The rights to return the goods to us will not apply in the following circumstances: - In the event that the product has been used, to any products that we have made or customised specifically for you. This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.